You know those "create your own gallery" scripts that are inside affiliate programs?

[Far-L]

Originally Posted by frankthetank

Contests are a nice idea. But first of all I prefer sponsors with clear stats (earned and already paid amount), mebers area access for building galleries and freesites and quick support. I hate it if there are no or bullshit replies from sponsor reps. Of course I don´t want to discuss the weather forecast with the support, but real problems should get an answer.

So far we are getting good feedback on the stats but there is always room for improvement... We will be adding a bunch of content this week though. We don't have 24/7 support but we do have good people and have not had any complaints on that level so far. We have always been very proactive about customer experience - be it end users or webmasters - so that is one area where I am confident we are on point.

[frankthetank]

Originally Posted by Far-L

So far we are getting good feedback on the stats but there is always room for improvement... We will be adding a bunch of content this week though. We don't have 24/7 support but we do have good people and have not had any complaints on that level so far. We have always been very proactive about customer experience - be it end users or webmasters - so that is one area where I am confident we are on point.

I´m sorry if I offended your support, didn´t want to do that. I was only speaking generally about my experience with some major affiliate programs. 24/7 support isn´t necessary, of course. It´s OK if a question is answered during common business hours.

I´ll have a look at your program and maybe I can be more specific then.

[Far-L]

Originally Posted by frankthetank

I´m sorry if I offended your support, didn´t want to do that. I was only speaking generally about my experience with some major affiliate programs. 24/7 support isn´t necessary, of course. It´s OK if a question is answered during common business hours.

I´ll have a look at your program and maybe I can be more specific then.

Absolutely no offense taken! All your feedback/criticism is truly appreciated.

[frankthetank]

Originally Posted by Far-L

Absolutely no offense taken! All your feedback/criticism is truly appreciated.

Hi FarL,

just sent you a PM.

[Far-L]

Originally Posted by frankthetank

Hi FarL,

just sent you a PM.

Thanks - got it and replied but with more details forthcoming.