do you use AEBN?

[emmanuelle]

Their reps turnover so fast they make me dizzy.
Every time I've tried to phone, I get 'we're setting up a new phone system' (more than once, honest!) or endless ringing.

We've been with aebn since they began as both a manufacturer and an affiliate, but I agree, their support sucks. We'd both make much more money if that changed.