Good Thursday To Everyone In Webmaster Land!

[Greenguy]

Holy Fuck! What a nightmare the last 1-1/2 hours have been.

They show up at noon & ask where I want the TV - I show them where I have the stand for the TV already set up (that's another beef I have with these plasma TV people - $500 for the fucking stand or $500 for the wall mount) The delivery guy informes me that they (him & his delivery partner) do not set up the TV, they only deliver it. So he gives me a lcoal number to call about the "installation" - I put that in quotes because all I need these rumps to do is put the TV on the stand.

I call the number. They tell me since it was bought online, I have to call the online delivery number.

I call them - they tell me I need another department for "installation" & give me another number.

I call the next number - they tell me that it's $389 for the installation of any plasma TV. I fucking SNAP! After I yell at them a bit, screaming that I just paid $8600 for the TV & how dare they ask for another $400 to put the thing on the stand, I'm told to call the Customer Service dept & I'm given another number.

I call that number & explain things & I am told to call the local number. I inform the guy on the other end that is the number I FUCKING CALLED IN THE 1ST PLACE!

After I calm down, I call the 1st number back. I speak to the same lady I spoke to 30-40 min ago, yet she has no clue who I am. I am put on hold.

I hear a few clicks.

The phone goes dead.



I call the number again & get the operator & ask to speak to the store manager. He's not there. I ask rather politely for the operator to give me whoever is in charge of the store at this time. I speak to another lady who instantly appologies for the other lady cutting me off. I explain my situation to her & she says she'll call me back.

10 min later I get a call & she tells me the delivery guys will be back shortly to put my TV on the stand.

They just left - my TV is in place.

Of course, since it sat in a warehouse overnight, I can't turn the fucking thing on for another 3 hours

Advice to anyone getting a plasma TV from Circuit City - DON'T LET THE DELIVERY GUYS LEAVE UNTIL YOUR TV IS IN PLACE!!!!!!!!


PS - part 2 of my stereo problem - I have another receiver that I hooked up & it works, so that means my receiver has to go into the show