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Old 2009-01-05, 01:54 PM   #1
PR_Tom
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Hi all, long time no post.

There are systems in place to help clean out some accounts that are simply bad, and we know that some good webmasters COULD get swept up by the system. But we need to obviously let it help find the actual bad guy's who actually are actively, intentionally, defrauding us.

We clearly want all of the good webmasters we can get every day. But we're going to have to let the system run and we know that some people will be contacting us asking us "wtf?" and we'll get it done and get it straight in time because we're in it for the long haul.

It's not a personal judgement of character, I absolutely can assure you of that!
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Old 2009-01-05, 02:23 PM   #2
Bobc01
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Originally Posted by PR_Tom View Post
Hi all, long time no post.

There are systems in place to help clean out some accounts that are simply bad, and we know that some good webmasters COULD get swept up by the system. But we need to obviously let it help find the actual bad guy's who actually are actively, intentionally, defrauding us.

We clearly want all of the good webmasters we can get every day. But we're going to have to let the system run and we know that some people will be contacting us asking us "wtf?" and we'll get it done and get it straight in time because we're in it for the long haul.

It's not a personal judgement of character, I absolutely can assure you of that!

Maybe taking the time to investigate in future would save you any embarrassment.
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Old 2009-01-05, 02:36 PM   #3
Hit Man
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Originally Posted by Bobc01 View Post
Maybe taking the time to investigate in future would save you any embarrassment.
We did investigate it, and nobody is embarrassed. We simply are giving an explanation as to what happened here.
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Old 2009-01-05, 02:47 PM   #4
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We did investigate it, and nobody is embarrassed. We simply are giving an explanation as to what happened here.
I think you mean "We are simply giving" but anyway, we all get bad sales so maybe a bit more communication between you and your affiliates would help save you the trouble of rushing to the board in a panic.
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Old 2009-01-05, 04:43 PM   #5
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Quote:
Originally Posted by Hit Man View Post
We did investigate it, and nobody is embarrassed. We simply are giving an explanation as to what happened here.
I mean this in the nicest way possible: You're coming off like an asshole in this thread. That's the embarrassment portion comes in.


To me, in these circumstances, telling a webmaster this is unacceptable:
Quote:
Account has been closed due to high chargeback ratios. thats all it says and i can't really disclose more than that.
Obviously, I don't know if this was a portion of the conversation, but you're coming off as if these is no discussion to be had about this & that's no way to do business IMHO.

If a sponsor told me that I'd mother-fuck them up & down in public (and I have)

I can see your side of it too - believe me when I say that. But to cancel them without notice is just bad business. What happened to flagging someone's account, keeping an eye on him, looking into who you're dealing with? I don't know JD personally, but I can tell you that he is a valued member of our community & I think you know that does mean something.

When TGP's & Link Lists want to flush out a cheater, you know what the 1st step is? You contact them. The ones that reply are probably not cheaters.

If you don't do any research & just let the computer cancel people, your gonna end up finding yourself in shit situations, like this one, where you have canceled the account of a legit hard working webmaster.

I do love Pimp Roll. but I personally think your methods for what to do with suspected cheaters is flawed.
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Old 2009-01-05, 02:26 PM   #6
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Hi all, long time no post.
Tom!
Glad to see you're still around.
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