Sponsors and Bad Support

[AlyMC]

Originally Posted by LowryBigwood

Is it just me or is it like pulling teeth to communicate with some sponsors? Wouldn't you think they would want to help their webmasters to make them sales? Since I can't get contact with them on their own board...

MAXCASH!! Are you alive? I need a little webmaster support? Pleassssssssssssssssssssssssssse...

Hi there,

We have not had a private board in over a year - so I am not sure where you posted looking help...but here we are ! Ask around - Max Cash has been providing TOP support since 1996. It's just not like us to not respond.

What can we do for you ? Feel free to write to either of our Sarahs or myself - we will be sure to help you right away. alyssa@maxcash.com

[AlyMC]

Originally Posted by spacemanspiff

I guess they communicate when they feel like it.

I have two emails sitting in my inbox from Maxcash wanting to talk to me about sending them more traffic.

Nope....we pretty much communicate all the time ; ) And we often send one on one letters to our current webmasters offering special deals, etc. We've been doing it this way for 11 years : )

[AlyMC]

If anyone around here has quality traffic and is looking to make some special deals, hit me up : )

I'm on the prowl : ))

[Maj. Stress]

Originally Posted by AlyMC

Hi there,

We have not had a private board in over a year - so I am not sure where you posted looking help...but here we are ! Ask around - Max Cash has been providing TOP support since 1996. It's just not like us to not respond.

What can we do for you ? Feel free to write to either of our Sarahs or myself - we will be sure to help you right away. alyssa@maxcash.com

Aly,
In the webmaster area there is a "contact" button at the top of the page. Does anyone ever answer requests from that page (contact_us.php)? I tried it about a month ago and never heard back from anyone so I moved on to another project.

[AlyMC]

Maj. Stress ~

Absolutely ! They come direct to me : ) It's a form so there is always chance for an error - but we have not had a reported problem in a long time. I will have our techs check it out, though.

What can I do for ya? : ) Feel free to write direct - alyssa@maxcash.com

Whatever ya need, I'll help you out.

[LowryBigwood]

Originally Posted by AlyMC

Maj. Stress ~

Absolutely ! They come direct to me : ) It's a form so there is always chance for an error - but we have not had a reported problem in a long time. I will have our techs check it out, though.

What can I do for ya? : ) Feel free to write direct - alyssa@maxcash.com

Whatever ya need, I'll help you out.

Hi Aly,

I also used that contact_us.php at least twice and got no response. In my earlier post, I said couldn't get ahold of you on your own board, I meant on your own site. Might wanna look into that, no telling how many support requests have gone unanswered.

I did not try to contact you Sarah because I had already sent 2 messages through the contact us page that were never responded to. I was also aware of you guys not responding to Maj. Stress as well, so I just moved on.

I will PM you shortly Sarah.

[AlyMC]

OK - thanks - I will definitely look into the contact form !!

[Sarah_Jayne]

I will check out my PMs now..are you both using a particular browser or something? I know that we get a ton through that form every day (and my fingers are getting thinner every day from typing my responses <g>). So, I was wondering if it wasn't working properly for a particular browser or something like that.

[Maj. Stress]

Originally Posted by Sarah_MaxCash

I will check out my PMs now..are you both using a particular browser or something? I know that we get a ton through that form every day (and my fingers are getting thinner every day from typing my responses <g>). So, I was wondering if it wasn't working properly for a particular browser or something like that.

I'm using IE7 and I'm pretty sure Lowry uses FireFox.

[LowryBigwood]

Yep, 2 different browsers all together.