Well this was interesting with CCBill

[RedCherry]

I just tried to purchase some content from Scarlett Content, using my Payoneer card, and it told me I had my information incorrect, please re-enter. figuring it was tied to my home address, not my PO Box, I re-entered, then I got a "you tried too many times" and it wouldn't allow me to buy.

So I called CCBill, and because the card is issued in Great Britain, and my IP says the US, they would not allow the transaction. WTF?

So let me get this straight, if I were to travel, and try to buy something online with CCBill, because my IP didn't match the country who issued the card, I'd be declined.

When I tried to explain what Payoneer was, a way to pay 1,000's of webmasters money, he basically told me there was nothing they could do because it looked like a fraud transaction.

I told him I'd made all kinds of purchases with it at local stores, he said "online transactions are different." I told him I've purchased online with it too with no issues.

Geeze, no wonder sales suck.

[faxxaff]

Originally Posted by RedCherry

I just tried to purchase some content from Scarlett Content, using my Payoneer card, and it told me I had my information incorrect, please re-enter. figuring it was tied to my home address, not my PO Box, I re-entered, then I got a "you tried too many times" and it wouldn't allow me to buy.

So I called CCBill, and because the card is issued in Great Britain, and my IP says the US, they would not allow the transaction. WTF?

So let me get this straight, if I were to travel, and try to buy something online with CCBill, because my IP didn't match the country who issued the card, I'd be declined.

When I tried to explain what Payoneer was, a way to pay 1,000's of webmasters money, he basically told me there was nothing they could do because it looked like a fraud transaction.

I told him I'd made all kinds of purchases with it at local stores, he said "online transactions are different." I told him I've purchased online with it too with no issues.

Geeze, no wonder sales suck.

CCbill is very strange at times. They will allow a California IP to purchase with a Florida billing address, but they get suspicious with foreigners.

My last purchase with them was also denied and I called. They said, I received a refund for a previous transaction and was therefore banned from purchasing with them again. Go figure. I asked for a refund months before that because a site's password did not work and they were unable to resolve the issue.

[Ramster]

Funny thing is since you called them you'd think they'd approve the card for foreign transactions now. Idiotic if you ask me!!!

I know when traveling internationaly you shold call you credit card company to let them know... a phone call to solve it so again I don't understand why ccbill wouldn't allow you to do what you want now that you've confirmed.

[faxxaff]

Originally Posted by Ramster

I know when traveling internationaly you shold call you credit card company to let them know... a phone call to solve it so again I don't understand why ccbill wouldn't allow you to do what you want now that you've confirmed.

That's also idiotic. Imagine that Belgian airline pilot doing that 3 times a day .... LOL

[Toby]

I think you can likely blame this policy on all the card banging based in countries where law enforcement has little interest in dealing with such crime. CCbill definitely has a more aggressive scrub than most, but that check arrives in my mailbox every week like clockwork.

On a related note... It has been quite a few years ago now, but I used to do a fair amount of selling on eBay, with most of the payments via PayPal. I had a PayPal Mastercard that was tied to my PayPal account balance. I had mixed results using that card to pay for things online. Most places online accepted it without issue, but a few declined.

[ecchi]

Is CCBill US based or European? US banks are not as secure as banks in the rest of the world, and banks outside the US are forced onto all sorts of stupid rules because sending money to the US is an easy way for terrorists and criminals to get round the banking safeguards that prevent them from transferring money in Europe or Asia. And I also know from bitter experience that US banks are less up to date in technology than the major European countries. So if CCBill is based outside America this may be why RedCherry had a problem using a UK registered card from a US IP.

[RedCherry]

Far as I know ecchi, CCBill is based in Arizona, USA.

I used that card right after on NewEgg.com without a problem. I'm glad they are on the lookout for fraud, but after confirming all of my information was correct, I was floored that they didn't allow it at that point to go through.

[Toby]

Originally Posted by ecchi

US banks are not as secure as banks in the rest of the world...

Ummm, I don't think so.

Online credit card processing via US banks uses address verification on credit card authorizations. If the billing address you enter isn't the same as the one associated with the account the transaction is declined. This isn't available for non-US credit card accounts.

Originally Posted by RedCherry

I was floored that they didn't allow it at that point to go through.

I have no idea how their system works internally, but there simply may not be any mechanism for overriding that on transaction by transaction basis.

If you haven't already done so you might contact Scarlet Content and see if you can just send them a Payoneer account to account transfer to complete the transaction. They've always been very helpful whenever I've contacted them.

[tickler]

Interesting!

So basically the international business traveller would probably have a hard time signing up to a porn account through ccBill if he was out of the country!

[ecchi]

Originally Posted by Toby

(WRT:"US banks are not as secure as banks in the rest of the world") Ummm, I don't think so.

OK then, you know more about it than the US banks themselves do. Either that or they are all lying, and they think it will help their businesses to claim that they are not as good as everyone else!

I can understand your sense of patriotism makes you want to defend US institutions, but claiming that statements made by the US banks themselves are untrue, just makes them look worse.

[Toby]

Originally Posted by ecchi

OK then, you know more about it than the US banks themselves do. Either that or they are all lying, and they think it will help their businesses to claim that they are not as good as everyone else!

WTF are you yammering about? Care to give some specific details about who is lying and what exactly they are lying about?

Originally Posted by ecchi

I can understand your sense of patriotism makes you want to defend US institutions, but claiming that statements made by the US banks themselves are untrue, just makes them look worse.

Again, post some specifics with credible sources. Your past history speaks for itself with regard to being anti-US. I'm not being patriotic, I'm correcting misinformation.

[faxxaff]

Originally Posted by tickler

Interesting!
So basically the international business traveller would probably have a hard time signing up to a porn account through ccBill if he was out of the country!

Yes, leisure travelers would share the same fate as businessmen. Since prostitution is legal in most countries outside the US and cheaper than porn sites, there are alternatives LOL

As for US banks being safer or not, all I can say is that European laws provide much better protection for customers. However, this is mostly implemented on debit cards that can't be used to buy porn online because those super safe cards just work with EU merchants. As having accounts in both parts of the world I woould say European banks provide more safety from a technical point of view, but it comes at the expense of being very inconvenient at times.

[ecchi]

Originally Posted by Toby

Care to give some specific details

When ePassporte died, I got sick of all the delays I had getting US funds from US banks to UK ones, so in a fit of childishness I wrote to most of them asking (although I worded it more politely than this) "Why are you so crap?" All but one replied to say it was not their fault, but the problem was that because US bank security was so poor, other countries made them jump through so many hoops to prove they were not being used to fund terrorist activity (some were more specific than saying "other countries", I had at least one "Europe" and one "UK").

ALSO: A few years back PayPal set up "PayPal Europe", which was based outside the US. They gave several reasons for this, one of which was that being based in the US made it harder for them to work in Europe because, as Americans, they were seen as "money laundering".

ALSO: There is this thing called "The Internet", take a look at it when you can find the time. Stick to sites you consider reliable and do a bit of research. I did that after I'd got a few replies from the US banks, because I didn't believe them. Turns out they were telling the truth, and most other people (I.E. everyone except me, back then, and you now) already knew this.

Originally Posted by Toby

Your past history speaks for itself with regard to being anti-US.

Actually over here I have a reputation for being too defencive of the US. There are two reasons you, and some other people have the opinion that I am anti US:

Firstly, I am never sycophantic to curry favour, if I think something is wrong with something I'll say it, and not worry if I offend an asshole. And when the thing I think there is something wrong with is the USA, there are plenty of assholes who will be offended, even if I am checkably right.

Secondly, when I do find myself in the company of the more paranoid American I used to take great pleasure in winding them up. I have not done that for many years, but in the past I have taken great delight in "proving" that all American men are worse lovers than British men; all American footballers are gay; and all American soldiers are cowards. However anyone taking such posts seriously has a real problem with reality. Unfortunately lots of people do have serious psychological problems in this area, and I am perversely amused by the number of death threats I have got from such posts!

[housekeeper]

I wish CC would be more diligent with respect to membership sign ups, 9 times out of 10 the criminals that are joining sites with stolen cards are using US address but logging in under foreign IP's. First thing I look at with a new customer is the username and password, then to see if the IP's match up. There have been several times when I've contacted CC about suspected fraud, sometimes they get back, sometimes they don't, my suspicions are normally spot on.