Any help would be great!

LindaMight · 2004-06-25, 04:36 PM

If anyone has seen my site, maybe they can answer this perplexing problem I am having with a few members. A few people have written to me and said they cannot access any member material once they get to the main page of the members section. Now, I do have flash buttons on my site, BUT, these same members see the flash buttons outside of my site, but not on the members first page. I've asked what browser they use, if they have a firewall, etc. I just cannot figure out why this is happening. I can access just fine from any browser so I am at a total loss. Any ideas anyone?

Thanks in advance.

Linda
Linda's Site

Mateusz · 2004-06-25, 04:58 PM

I cannot find any flash buttons outside members section - all buttons seems to be pure jpgs...

Ask them to instale newest macromedia flash player

LindaMight · 2004-06-25, 10:46 PM

Shows how much I know. I thought all the blue buttons were flash buttons? I made them through Macromedia Dreamweaver.

I'll write to him and tell him to download flash player...maybe that will help..

Thanks!!!

Linda

LiveWorldWide · 2004-06-25, 11:28 PM

I don't think this is a 'Flash" problem I don't even think you are using flash. Flash files have the extension .swf?

Sounds more like a permissions issue or a path issue.

Are you developing the site yourself? it's possible that you see the images because they are cached by your browser. no one else can because either when you FTP'd them you did not give the proper permissions for the image files to be readable or more likely the path to the images is local eg. c:\my documents\www\mysite\image.jpg.

The path works locally on your system but not any for others on the server. if it's not either of those things please tell us.

What kind of server are you using LINUX or NT , are you the one who FTP's the files.

Is the browser set to check for new files every time you visit the page.

LindaMight · 2004-06-26, 09:51 AM

Actually I checked the outside of my site and the inside and the buttons on the outside are not flash buttons. But, the buttons in the members area are flash buttons because they are swf files. So I think this is the problem. I have written the two members that cannot get to the buttons (they don't even see them) and asked them to download the flash player.

Is this a bad thing to have flash buttons on the inside of the site? If so, I can always change them to something else.

Thanks!!

Linda

Surfn · 2004-06-26, 10:10 AM

Flash loads the slowest and isn't picked up by SE's. Two things you may want to consider when you design your pages.

Cleo · 2004-06-26, 10:16 AM

Flash buttons also suffer from no info in the status bar when you mouse over them which annoys a lot of people. IMO you should not use Flash for navigation buttons.

Be sure that you are not using absolute paths on stuff as this breaks if you are using Strongbox as Strongbox adds a wildcard subdomain to everything in your member's area.

LindaMight · 2004-06-26, 02:50 PM

And here I thought I had the coolest looking buttons....rats! Now I gotta change them again. And geez....never even gave it a thought how it might mess up my strongbox....which I absolutely have to have on my site because it has been the ANSWER to all the stupid hackers and hurlers.

Yep....looks like it's the flash buttons....never had any complaints like this before....but then I've had these buttons for at least a year and only two people have written to say they can't see them. But then maybe others just haven't bothered to write.

Thanks for input and any future input...

Linda

Surfn · 2004-06-26, 04:11 PM

When it comes to site members multiply the number of emails good of bad by a factor of 10. That means if you have had 2 emails about the buttons then more likely than not there are 20 who have experienced the same problem.

LiveWorldWide · 2004-06-26, 10:34 PM

If it is a "Flash" problem and you like the buttons it's likely that you can solve this problem and keep your buttons.

would it be possible for you to post the HTML from that part of your page that embeds the buttons? If it's not bad code or embedding and they can see other Flash elements on your site it's not the lack of flash player either which pretty much leaves access permissions. Since you can see the buttons it's not a server permissions issue which leaves whatever you are using to protect your members area, like are you using .htaccess or some other method to protect your members content?

LindaMight · 2004-06-27, 03:49 PM

Yes we do have htaccess in our members area. I was thinking of leaving the flash buttons and putting text links under them for those who cannot see them? Or even making a separate page from a link that says "if you don't see blue buttons click here"? Is that like um really tacky?

Geez....

Linda

Surfn · 2004-06-27, 03:52 PM

Quote:

Originally posted by LindaMight
Yes we do have htaccess in our members area. I was thinking of leaving the flash buttons and putting text links under them for those who cannot see them? Or even making a separate page from a link that says "if you don't see blue buttons click here"? Is that like um really tacky?

Geez....

Linda

Nah, go for it, surfers like if you take an interest in their needs

2004-06-25, 04:36 PM	#1
LindaMight Oh! I haven't changed since high school and suddenly I am uncool Join Date: Nov 2003 Location: Up there and down here Posts: 258	Any help would be great! If anyone has seen my site, maybe they can answer this perplexing problem I am having with a few members. A few people have written to me and said they cannot access any member material once they get to the main page of the members section. Now, I do have flash buttons on my site, BUT, these same members see the flash buttons outside of my site, but not on the members first page. I've asked what browser they use, if they have a firewall, etc. I just cannot figure out why this is happening. I can access just fine from any browser so I am at a total loss. Any ideas anyone? Thanks in advance. Linda Linda's Site __________________ The Woman with a Surprise

2004-06-25, 10:46 PM	#3
LindaMight Oh! I haven't changed since high school and suddenly I am uncool Join Date: Nov 2003 Location: Up there and down here Posts: 258	? Shows how much I know. I thought all the blue buttons were flash buttons? I made them through Macromedia Dreamweaver. I'll write to him and tell him to download flash player...maybe that will help.. Thanks!!! Linda __________________ The Woman with a Surprise

2004-06-25, 11:28 PM	#4
LiveWorldWide Rock stars ... is there anything they don't know? Join Date: Apr 2004 Location: USA Posts: 17	Problems I don't think this is a 'Flash" problem I don't even think you are using flash. Flash files have the extension .swf? Sounds more like a permissions issue or a path issue. Are you developing the site yourself? it's possible that you see the images because they are cached by your browser. no one else can because either when you FTP'd them you did not give the proper permissions for the image files to be readable or more likely the path to the images is local eg. c:\my documents\www\mysite\image.jpg. The path works locally on your system but not any for others on the server. if it's not either of those things please tell us. What kind of server are you using LINUX or NT , are you the one who FTP's the files. Is the browser set to check for new files every time you visit the page.

2004-06-26, 09:51 AM	#5
LindaMight Oh! I haven't changed since high school and suddenly I am uncool Join Date: Nov 2003 Location: Up there and down here Posts: 258	flash buttons Actually I checked the outside of my site and the inside and the buttons on the outside are not flash buttons. But, the buttons in the members area are flash buttons because they are swf files. So I think this is the problem. I have written the two members that cannot get to the buttons (they don't even see them) and asked them to download the flash player. Is this a bad thing to have flash buttons on the inside of the site? If so, I can always change them to something else. Thanks!! Linda __________________ The Woman with a Surprise

2004-06-26, 10:10 AM	#6
Surfn If you don’t take a chance the Angels won’t dance Join Date: Aug 2003 Location: Earth on occasion Posts: 8,812	Flash loads the slowest and isn't picked up by SE's. Two things you may want to consider when you design your pages. __________________ Surfn's Links Are you a partner?

2004-06-25, 04:58 PM	#2
Mateusz Screw you, guys. I'm going home. Join Date: Mar 2004 Location: Gliwice, Poland Posts: 996	I cannot find any flash buttons outside members section - all buttons seems to be pure jpgs... Ask them to instale newest macromedia flash player

2004-06-26, 10:16 AM	#7
Cleo Subversive filth of the hedonistic decadent West Join Date: Mar 2003 Location: Southeast Florida Posts: 27,936	Flash buttons also suffer from no info in the status bar when you mouse over them which annoys a lot of people. IMO you should not use Flash for navigation buttons. Be sure that you are not using absolute paths on stuff as this breaks if you are using Strongbox as Strongbox adds a wildcard subdomain to everything in your member's area. __________________ Free Rides on Uber and Lyft Uber Car: uberTzTerri Lyft Car: TZ896289

2004-06-26, 02:50 PM	#8
LindaMight Oh! I haven't changed since high school and suddenly I am uncool Join Date: Nov 2003 Location: Up there and down here Posts: 258	phooey And here I thought I had the coolest looking buttons....rats! Now I gotta change them again. And geez....never even gave it a thought how it might mess up my strongbox....which I absolutely have to have on my site because it has been the ANSWER to all the stupid hackers and hurlers. Yep....looks like it's the flash buttons....never had any complaints like this before....but then I've had these buttons for at least a year and only two people have written to say they can't see them. But then maybe others just haven't bothered to write. Thanks for input and any future input... Linda __________________ The Woman with a Surprise

2004-06-26, 04:11 PM	#9
Surfn If you don’t take a chance the Angels won’t dance Join Date: Aug 2003 Location: Earth on occasion Posts: 8,812	When it comes to site members multiply the number of emails good of bad by a factor of 10. That means if you have had 2 emails about the buttons then more likely than not there are 20 who have experienced the same problem. __________________ Surfn's Links Are you a partner?

2004-06-26, 10:34 PM	#10
LiveWorldWide Rock stars ... is there anything they don't know? Join Date: Apr 2004 Location: USA Posts: 17	Flash If it is a "Flash" problem and you like the buttons it's likely that you can solve this problem and keep your buttons. would it be possible for you to post the HTML from that part of your page that embeds the buttons? If it's not bad code or embedding and they can see other Flash elements on your site it's not the lack of flash player either which pretty much leaves access permissions. Since you can see the buttons it's not a server permissions issue which leaves whatever you are using to protect your members area, like are you using .htaccess or some other method to protect your members content? __________________ "99% right is still wrong" <a href="http://www.liveworldwide.net"Live World Wide </a>

2004-06-27, 03:49 PM	#11
LindaMight Oh! I haven't changed since high school and suddenly I am uncool Join Date: Nov 2003 Location: Up there and down here Posts: 258	Yes we do have htaccess in our members area. I was thinking of leaving the flash buttons and putting text links under them for those who cannot see them? Or even making a separate page from a link that says "if you don't see blue buttons click here"? Is that like um really tacky? Geez.... Linda __________________ The Woman with a Surprise