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Old 2017-11-08, 03:20 PM   #1
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Question TGPX Question: It's Taking A Long Time To Upload An Image For Cropping

I just posted this over on the Unofficial JMB Support Forums but thought I might as well try here, too.

-----

Shared / VPS / Dedicated server: Dedicated

Script Version: 1.1.0-SS
PHP Version: 5.3.29
MySQL Version: 5.1.73

Have you tried the server test script:
If yes, results (all passed, some issues (if so what?)): No (Don't know what this is)

Have you modified any code yourself: No
If yes, briefly describe changes: NA

Link to site: http://www.pornluv.com/ (and 67 other domains)

Description of issue: 2 days ago we noticed that, after adding a gallery by hand & going to upload an image to crop for the preview thumb, it sometimes (more often than not) takes 30-40 seconds or times out (where it used to be basically instantaneous). Usually the browser window (Chrome) shows nothing other than the circle spinning in the top left, but sometimes it does show "Uploading (0%)" on the bottom left of the window. I know it's not an issue on my end, as my partner is experiencing the same issue. We're also not in there at the same time, so it's not like we're stepping on each other's toes.

I ran the Database Repair And Optimize function in the Database ---> Tools area & it came back "The database has been repaired and optimized successfully". Then I asked our host (Mojo) to look into it and seeing as it's a randomly occurring issue, they were not able to duplicate it. They did increase php's max execution time, ran a mysql check of the databases (no issues found), restarted apache / mysql, and cleared the cache directory.

I searched in here for a couple of terms ("upload", "times out", "timing out", "crop". etc.) but I didn't see anything, so here I am asking for help

Has anyone else experienced this problem?
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Old 2017-11-08, 05:40 PM   #2
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The only time I've had a similar issue with TGPX in 10+ years, it has been a connection issue, either on my end or somewhere between here and Mojo.
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Old 2017-11-08, 05:53 PM   #3
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Both JustRobert & I started having the problem 2 days ago, so it's not on my (or his) end
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Old 2017-11-08, 05:58 PM   #4
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Has to be server related if you're both having the issue. Mojo is usually pretty good when it comes to tracking down resource hogs on the server.
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Old 2017-11-08, 06:48 PM   #5
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Jerry's been looking into it for me all day
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Old 2017-11-08, 08:09 PM   #6
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I was using it today without much of an issue.

Occasional hangup, but close window start over seems to work.
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Old 2017-11-08, 08:11 PM   #7
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DON'T MAKE IT SOUND LIKE I'M ALONE IN THIS




































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Old 2017-11-08, 08:20 PM   #8
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Old 2017-11-08, 08:50 PM   #9
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I see it once in a great while, and so far they have all been connection issues on my end. Generally, I reboot both computer and router. If that doesn't work, I repair/optimize the database. But the reboots usually work for me. The time that didn't work - I was out of space on the server.
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Old 2017-11-09, 04:10 AM   #10
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Code:
header("Cache-Control: no-cache, no-store, must-revalidate"); 
HTTP 1.1. header("Pragma: no-cache"); 
HTTP 1.0. header("Expires: 0"); // Proxies.
add this to your admin/incudes/header.php or menu.php and clear the browser cache.
I found out that new browsers are messing with login cookies on older scripts. If mojo haven't changed anything on server then this should fix it.


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Old 2017-11-09, 01:00 PM   #11
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Well, after JR had no problems last night, I had no problems this morning, so whatever it was must've fixed itself
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Old 2017-11-09, 01:28 PM   #12
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Quote:
Originally Posted by Greenguy View Post
Well, after JR had no problems last night, I had no problems this morning, so whatever it was must've fixed itself
Gremlins
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Old 2017-11-15, 06:09 PM   #13
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Gremlins
The actual technical term for it is FM
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Old 2017-11-15, 07:19 PM   #14
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Quote:
Originally Posted by sarettah View Post
The actual technical term for it is FM
Fucking Monkeys?
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Old 2017-11-15, 10:06 PM   #15
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Fucking Monkeys?
Lol. Nah. Fucking Magic ;p

Those things that seem to break but then fix themselves just as the repair man shows up.

Also sometimes referred to as "user issues".

user is a four letter word.

Last edited by sarettah; 2017-11-15 at 10:08 PM..
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Old 2017-11-20, 05:04 PM   #16
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user is a four letter word.
Reminds me of the time I was reading BOFH ...
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Old 2017-11-21, 03:00 PM   #17
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Reminds me of the time I was reading BOFH ...
Damn straight ;p

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Old 2017-11-21, 03:48 PM   #18
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Reminds me of the time I was reading BOFH ...
When I was teaching, back in the last century, I was known as "The Teacher From Hell". I wore that label proudly.

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