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-   -   Bye Bye iBill (http://www.greenguysboard.com/board/showthread.php?t=11405)

Cleo 2004-09-21 06:31 PM

Bye Bye iBill
 
Two pages of badly scanned documents in PDF format.
http://www.caryromanoff.com/evidence1.pdf
http://www.caryromanoff.com/evidence2.pdf

Torn Rose 2004-09-21 06:34 PM

Geeze.... after all these years of hearing it was shutting down will this be the real thing?

Cleo 2004-09-21 06:40 PM

I was having a hell of a time ready those scans.

Someone was nice enough to post the text.

Quote:

IBill, First Data in Contract Dispute
By Gretchen Gallen
Tuesday, September 21, 2004


NEW YORK – Third-party payment processor iBill filed a complaint against First Data Merchant Services Corp. alleging that the company is costing iBill $800,000 per day because it failed to make good on the promise to help transition its accounts to another credit card processor after the expiration of a contract dating back to 1998.
In legal documents obtained by XBiz, iBill contends that it could go out of business by as early as next week if the Court does not issue a temporary restraining order against First Data.

In papers filed in New York Supreme Court, iBill alleges that First Data's failure to fulfill its promise to work with the third-party processor as it moved customer accounts over to New York-based Merrick Bank could cause "irreparable harm" to its business and customer base.

IBill has been using First Data Merchant Service and First Bank Financial, collectively known as First Data, as the processor for its credit card receipts for the past six years. IBill's contract with First Data technically expired on Sept. 15.

The plaintiff, iBill, had expected the transition to be completed by Nov. 15, but now claims that First Data reneged on the promise and put iBill and its business process in jeopardy and could possibly result in iBill's closure.

IBill claims that by noon on Sept. 16, the day after its official contract with First Data expired, the credit card processor would no longer process iBill's credit card transactions, leaving iBill in the lurch and unable to continue to service its customer base of more than 4,000 Internet-based clients.

IBill had been in negotiations with Merrick Bank since mid-August to replace First Data as its processor.

IBill is asking for the court's intervention to maintain status quo and "avoid the catastrophic consequences of First Data's threatened action."

"Any termination by defendants would result in immediate, irreparable harm to plaintiff and its customer bases," the complaint said. "Cancellation of its credit card support arrangements would effectively put plaintiff's customers out of business, depriving them of any ability to function. Absent a temporary restraining order, plaintiff and many of its customers may be forced to close their doors."

Deerfield Beach, Fla.-based iBill, which is short for Internet Billing Company Ltd., is one of the leading third-party credit card processors for the online adult industry. The company is publicly traded on the Nasdaq exchange.

Nearly 78 percent of iBill’s revenues are from adult entertainment content. In 2003, iBill averaged 1.2 million transactions per month and completed approximately $330 million in gross transactions.

In July, Care Concepts I, Inc. agreed to acquire Media Billing LLC and Internet Billing Co., collectively known as iBill, from Penthouse International for $55 million in an all-stock deal.

Representatives for iBill and First Data could not be reached for comment.

Cleo 2004-09-21 06:42 PM

I guess they can sell prepaid porn cards right next to the prepaid phone cards now.
http://www.prnewswire.com/news/index...02255384&EDATE

Ramster 2004-09-21 06:57 PM

That can't be good. :(

Tommy 2004-09-21 07:00 PM

Hmmm.............. I need to switch

I should have switched when they put up that mastercard bullshit last year

RawAlex 2004-09-21 07:01 PM

It is going to be interesting... I can see where a 60 day gap would be very damaging indeed.

Not sure what is going to happen here.

Who is left?

Alex

Surfn 2004-09-21 07:02 PM

Tommy

Is NYW still in operation?

Cleo 2004-09-21 07:04 PM

CCBill and Epoch are about the only two that come to mind. I know we have been in the process of adding Epoch to Angel's site just in case CCBill has problems. Nothing seems to move very fast with Epoch.

Tommy 2004-09-21 07:16 PM

Surfn..... NO!

JenC 2004-09-21 07:24 PM

I use CCBill with Epoch as a secondary. No problems here. |bananna|

Surfn 2004-09-21 07:24 PM

Quote:

Originally posted by Tommy
Surfn..... NO!
Thanks...that's what I thought.

Cleo 2004-09-21 07:26 PM

Quote:

Originally posted by JenC
I use CCBill with Epoch as a secondary. No problems here. |bananna|
That is exactly what Angel and I want to do.

We have already done all the paperwork and even duplicated the tour so that Epoch could see their tour and are just waiting to hear back from them again.

How hard was it to setup Epoch?

LB 2004-09-21 08:47 PM

Quote:

Originally posted by Cleo
Nothing seems to move very fast with Epoch.
You noticed aswell ;)

Great processing and decent scrubbing, but maybe they should move a few of those great epassporte support guys over into the Epoch support section :)

DangerDave 2004-09-21 10:14 PM

Not good;(


but interesting...

Nearly 78 percent of iBill’s revenues are from adult entertainment content. In 2003, iBill averaged 1.2 million transactions per month and completed approximately $330 million in gross transactions

Most "authorities" have always said that Adult biz only accounts for a small percentage of the billing companies business.... 78% aint small....

DD

JenC 2004-09-21 10:35 PM

Quote:

Originally posted by Cleo
That is exactly what Angel and I want to do.

We have already done all the paperwork and even duplicated the tour so that Epoch could see their tour and are just waiting to hear back from them again.

How hard was it to setup Epoch?

The hard part was getting THEM to respond to me. :D

But seriously it was a breeze after they give you the codes.

Certifiedbitch 2004-09-22 05:18 AM

they had issues before and now they've finally closed down.

DMc 2004-09-22 05:53 AM

Quote:

Originally posted by Cleo
CCBill and Epoch are about the only two that come to mind.
Don't forget about us here on the other side of the ocean.

|waves|

sybianguru 2004-09-22 09:55 AM

People PLease.....

iBill is not going anywhere. It is obvious that First Data tried to pull the plug on their agreement. iBill had to file the docs that you see posted in this thread. The courts have to be shown that First Data's actions could have serious consequences.
It is crazy how quickly people are to bury someone!
I'd bet my right nut that iBill emerges from this issue, just like they do every time.
'They take a lickin' and Keep on Tickin'
My money is on iBill.

emmanuelle 2004-09-22 10:07 AM

Ibill will survive, although only by the skin of their teeth, and it will cost them a bundle to ensure client confidence.

They've received the injunction that they sought, and have a replacement bank now which will be in place Oct 15. The only real issue now is whether or not the injunction can force the former bank to remain in place throughout the transition.

It's unfortunate to watch anyone in this industry struggle. Nothing good will come to any of us through their demise, and they need our support more than ever....

Wazza 2004-09-22 11:42 AM

Is this not the first time I've heard the name First Data in connection with a 3rd party biller going tits up?

sadman 2004-09-22 12:56 PM

I am sure that IBill will stay on, but how many clients they will stay with them. And this is far to be the first problem they encounter in the last three years. :(

DMc 2004-09-23 06:57 AM

Quote:

Originally posted by emmanuelle
Ibill will survive...They've received the injunction that they sought....
http://www.avnonline.com/index.php?P...tent_ID=192882

Greenguy 2004-09-23 07:04 AM

I'm not one to scream "THE SKY IS FALLING!" but I did talk to one person last night that was helping their friend set up CCBill on their site, as they are removing iBill because of this.

I also got this from one of my sponsors:

To: blamo@concentric.net
Subject: Adult Cashier: CCBILL as primary billing
From: support@adultcashier.com

Hello, Webmaster

We recommend to our masters to put CCBILL as primary billing , until then will not be received explanations from iBill concerning the current problems.
You are able to do it here http://www.adultcashier.com/wm/wm.php?cmd=personal

If you were not registered yet in CCBiLL you can be registered here http://www.adultcashier.com/wm/wm.php?cmd=ccbillpayinfo

Thank you
Support

Ramster 2004-09-23 09:03 AM

The only ibill sponsor I use just switched over to ccbill too, I got the email. Thankfully I used an FPA for ALL the galleries I made promoting them and don't have to change anything other than that which I already did.

Too bad as I checked my ibill stats and that measly $200 was starting to grow. This month I was making a new sale more than every second day. Still not any real big money though thankfully. :)

emmanuelle 2004-09-23 10:01 AM

Quote:

Originally posted by emmanuelle
Ibill will survive, although only by the skin of their teeth, and it will cost them a bundle to ensure client confidence.

They've received the injunction that they sought, and have a replacement bank now which will be in place Oct 15. The only real issue now is whether or not the injunction can force the former bank to remain in place throughout the transition.

It's unfortunate to watch anyone in this industry struggle. Nothing good will come to any of us through their demise, and they need our support more than ever....



My bad- Although they are still promising the world to their bigger clients, and I based my post on the information sent from internal higher-ups.....

Ramster 2004-09-23 10:11 AM

This ibill thing is getting worse. Looking at my checks received over the last month I have a few other (small check) sponsors using them too. I never really thought about it because I login to their admin to see stats. :(

I guess it's surprising plus all the others using them under MPA2 or NATS.

stuveltje 2004-09-23 11:28 AM

Quote:

To: blamo@concentric.net
Subject: Adult Cashier: CCBILL as primary billing
From: support@adultcashier.com

Hello, Webmaster

We recommend to our masters to put CCBILL as primary billing , until then will not be received explanations from iBill concerning the current problems.
You are able to do it here http://www.adultcashier.com/wm/wm.php?cmd=personal

If you were not registered yet in CCBiLL you can be registered here http://www.adultcashier.com/wm/wm.php?cmd=ccbillpayinfo

Thank you
got the same email this morning and changed right away

Altheon 2004-09-24 03:24 PM

It's true if Ibill is to survive this incident they will need their old clients to stay otherwise they will face serious solvency issues as people migrate to the other processors.

The irony to that is that we are not being compensated for the increased risk. As a matter of fact our payments will be delayed thus effectively lengthening our accounts receivables i.e. reducing our effective ROI and in turn giving them a free loan.

I personally hope they pull through since I doubt any of us will get a cent of the money they owe if they go chapter 11.

MrsHackula 2004-09-24 11:44 PM

Here is what was recently posted on a certain other board, by Mark from Ibill:

"To squelch any rumors, distortions or innuendos that have been erroneously posted on these boards, we are making the following information available. iBill is pleased to announce that the company has entered into a new processing agreement with a domestic association-registered party. The new relationship involves processing transactions through a domestic acquirer and settlement bank.

More details to follow next week. We are very excited about some new opportunities that have risen from some tough challenges we have gone through. It has definitely been a September to remember. On that note, we have officially gone under Hurricane warning in our area so our office will be operating at minimal staff for the next few days. Rest assured we have a well tested business continuity plan at this point. Updates will be posted on CMI.

As far as payouts that have been affected by First Data, we expect to get back on track next week. We understand this is the most important priority for our clients.

Mark"

DangerDave 2004-09-29 08:13 PM

FYI - Allegedly IBill are not taking Visa transactions at the moment,...

Quote:

In order to ensure proper compliance for our US sponsored merchants we will not be accepting Visa transactions until each U.S. sponsored merchant has completed their new iBill merchant agreement with our new domestic bank.
:(

DD

Tommy 2004-09-29 08:18 PM

this is my own fault

I should have tossed them months ago

Bunnyhop 2004-09-30 02:13 AM

Quote:

Originally posted by DangerDave
Not good;(


but interesting...

Nearly 78 percent of iBill’s revenues are from adult entertainment content. In 2003, iBill averaged 1.2 million transactions per month and completed approximately $330 million in gross transactions

Most "authorities" have always said that Adult biz only accounts for a small percentage of the billing companies business.... 78% aint small....

DD

I was thinking the exact same thing

DMc 2004-10-01 09:15 AM

Verotel - Putting trust in global payments since 1998. |shake|

vicki 2004-10-01 02:30 PM

Epoch and CCBill aren't the only other alternatives, heck if you have your own merc account we'll process you no problem ... if not we might be able to fix that too verrrrrry soon ;)

WildChyld 2004-10-08 08:27 PM

Just posted on the ibill site for their new requirements for having visa or mastercard
******
Costs:
$1500 VISA high-risk merchant account fee - this fee is NOT required up front and your application will be reviewed for approval without payment of the fee. However, if approved, the fee will be required for processing to begin.
iBill fees will be fixed and will be based on the same rate you are currently paying.
Initial six-month reserve, reviewed quarterly for potential adjustment upward or downward (no more rolling reserve).

*****

Um what the fuck! I just paid these jerkoffs $350 to keep my account rolling for another year despite my best thoughts and now they're throwing this at us.
I tried calling and was given the brushoff.

Isn't it lovely how after 7 years with a company they act as if you owe them. Their statement doesn't give any indication about lower per transaction fees or any benefit. Its just pay us $1500, give us tons of very specific information about your business location, tax returns,etc and we'll consider keeping your business open for another year.

Working for the ACLU makes me extremeley weary of supplying them with some of the information listed in that form, even if I were willing to fork over $1500, which I'm not.

Since they're not providing the service that I paid $350 for the right to have Visa for this year, shouldn't I be entitled to that money back?

Anyone have any ideas on what I should do to respond to this?

-WildChyld

Surfn 2004-10-08 08:34 PM

WildChyld

It sounds like they changed the terms of your contract so you should be entitled to a refund.

Tommy 2004-10-08 08:50 PM

the contract looks like we will be appying for a merchant account

if we are getting our own merchant account why do we have to pay ibill 15%

this looks to me like a huge rip off

I am not sure weather to call epoch or ccbill monday

what do you guys think ?

Jim 2004-10-08 09:04 PM

Both Tommy
And get a cascading system.

Tommy 2004-10-08 09:05 PM

toms thumbs is a small site

5k a month, i dont think its worth having two processors


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