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-   -   GO Daddy worste company I ever delt with (http://www.greenguysboard.com/board/showthread.php?t=25252)

juggernaut 2005-10-21 10:39 PM

GO Daddy worste company I ever delt with
 
Ok my sister has a real life store. She wants a website, regisiters with GD. Buys a small hosting package and a small ecommerce package. Calls me to ask to put up a site. I do so and all is good. She starts getting sales this week. Gets an email from GD this morning about her ICANN verification. She forwards me the mail. I enter in all the stuff and everything seems fine. 1 hour later, the account is closed, money is totally refunded and the site is now down. Called the tech support and got the run around about filling out paper work and submitting an e-mail to the abuse department. Which I'm sure will take a nice long time to get fixed. Man I wish she would have called me before she got this domain with them. I would never have went with that company, its like domain names for mom and pop to put up their kiddy pics. Just a warning for anyone looking to save $3 on a domain name spend a couple of bucks more and get a company that will work with you not against you.. Jugg

beano 2005-10-21 10:52 PM

Damn that sucks. I just got that same email about verifying for ICANN and haven't logged in yet....you've got me me scared...ugh

juggernaut 2005-10-22 01:38 AM

Well lets hope for the best. I did nothing wrong I can only guess its a total screw up by their system. I have never had this happen with my other domain registration company. But then again, I only register with them not host, so who the heck knows whats going on with that company. If their policy is to close/lock out the account until ICANN can takes the verification thats a shitty policy. Worste part about this is my sis was never notified at all. If I was not keeping an eye on this it prob would have been worse, like releasing the domain name.

selena 2005-10-22 01:54 AM

I've used Go Daddy with zero problems from the start. Hope things get straightened out for you. :)

ecchi 2005-10-22 06:06 AM

RE" I've used Go Daddy with zero problems from the start." Yeah, In hear that a lot in posts. Kind of reminds me of the guy who falls out of a window on the 30th floor of a building, and as her passes the tenth floor thinks "I haven't hit the ground yet, perhaps I'll live"

selena 2005-10-22 04:11 PM

Quote:

Originally Posted by ecchi
RE" I've used Go Daddy with zero problems from the start." Yeah, In hear that a lot in posts. Kind of reminds me of the guy who falls out of a window on the 30th floor of a building, and as her passes the tenth floor thinks "I haven't hit the ground yet, perhaps I'll live"


I'm very satisifed with them. I have seen no reason to consider a change of registrars.

selena 2005-10-22 04:13 PM

Quote:

Originally Posted by beano
Damn that sucks. I just got that same email about verifying for ICANN and haven't logged in yet....you've got me me scared...ugh


If your information regarding who owns the domain is still accurate, you don't need to make any changes. Just login, look at what they have on file, and if it is correct, don't worry about it.

cybersexhound 2005-10-22 05:20 PM

I use infosaic.com they have a pretty awsome reseller plan which allows me to save lots of money, also you have complete control of your domain though the reseller panel.

Nikki 2005-10-22 09:44 PM

I just did a backorder with godaddy and they didnīt make it, to get the domain

juggernaut 2005-10-23 12:03 AM

Well we are going on two full days that nothing has been done about this, sites still down. I guess my sis has a better chance of learning how to trumpet the god bless america out her ass before this will be resolved.

MrYum 2005-10-23 12:41 AM

Quote:

Originally Posted by juggernaut
I guess my sis has a better chance of learning how to trumpet the god bless america out her ass before this will be resolved.

Pics???

Had to do it Jugg :D

basschick 2005-10-23 02:55 AM

i'm sorry to hear this happened to your sister. perhaps there was a typo somewhere in the info? or maybe they just fucked up.

the only three people/companies i know who had domains hijacked in the last 5 years were all with godaddy - who, at least at that time, did not have weekend support. it took several days to fix the situation in each days PLUS the weekend.

i've also met a couple more people on boards, but don't know 'em, who say they have had the same experience. i don't know of another registrar that anything like this has happened with except netsol, and i don't know anyone who uses them anymore.

Gnus 2005-10-23 02:22 PM

Sorry to hear that you having troubles with them. We have been with godaddy for over 4 years now and haven't had one problem with them. Hope you get it straightened out.

Gary

Jim 2005-10-23 03:03 PM

Most problems posted here about registrars are for godaddy. Try searching and you will notice a bad trend.

amaze 2005-10-23 04:55 PM

Quote:

Originally Posted by Jim
Most problems posted here about registrars are for godaddy. Try searching and you will notice a bad trend.

That is true but it there not also a lot of webmaster there have/are using them the more there use a thing the more problem there will be

Personalize I use dotster
|bananna|

ecchi 2005-10-23 05:04 PM

RE: "That is true but it there not also a lot of webmaster there have/are using them the more there use a thing the more problem there will be" Very few professional WMs use them because of all the bad press, it tends only to be "amateurs" who use Go Daddy.

ecchi 2005-10-23 05:10 PM

Shit, sorry, looks like my worst case of bad wording ever in my last post. What I was trying to say was that the majority of Go Daddy customers are not professional webmasters, and because less webmasters than average use Go Daddy, the fact that we still get "I just had big problems with Go Daddy" posts on WM boards is more significant than if you got the same number of posts over another register.

I was NOT saying, or even trying to imply that WMs who use Go Daddy are amateurs. Sorry, I just worded my last post badly.

Agent 2005-10-23 08:14 PM

Quote:

Originally Posted by ecchi
Shit, sorry, looks like my worst case of bad wording ever in my last post. What I was trying to say was that the majority of Go Daddy customers are not professional webmasters, and because less webmasters than average use Go Daddy, the fact that we still get "I just had big problems with Go Daddy" posts on WM boards is more significant than if you got the same number of posts over another register.

I was NOT saying, or even trying to imply that WMs who use Go Daddy are amateurs. Sorry, I just worded my last post badly.

Heh, after reading the original post I was readying my flak jacket and goggles and prepping for the ensuing showdown. :D

juggernaut 2005-10-24 02:14 AM

Well 3 full days and my sister is learning that tune quicker then they are fixing the problem. Only good thing about this, is the 60 days is almost over with. If that account ever gets fixed, its transfer time...

juggernaut 2005-10-24 02:18 AM

OH BTW if anyone can recommend a good cheap hosting company with these specs
1) Must be cheap (my sis is cheap) around the GD price range
2) dont need a shit load of space, its only 3 pages
3) Most important (she needs a simple shopping cart so simple a monkey can do it, and it has to link to a paypal account)
In all she spent like $120.00 for the year with GD so if anyone can give her those goodies then I will have her move to you. Oh and I will need help with the transfer as I have never done one. I never had to. Thanks Jugg..

nekrom 2005-10-24 10:28 AM

I'd recomend cyberwurx, phatservers, natnet all of them have cheap ass virtual plans which sounds to fit the specs you're chasing.

-N

Verbal 2005-10-24 12:21 PM

Pretty boy Godaddy founder Bob Parsons can kiss my ass. They are quite possibly the worst registrar I've ever used. Have you ever *tried* to transfer a domain away from Godaddy? Have you ever called their support line? Between all the doublespeak and ad-bloat it's damn near impossible get a straight answer. They intentionally give you false information and hide important info you need (like auth codes) because they are a bunch of shady thieves. It takes just one unverified complaint against your domain, and when they see you run an adult site, you are hosed. I would not recommend this company to anyone, especially if doing adult sites.

I now use Namecheap.com almost exclusively and I'm very happy with them. Their service is very clean & up-front and they don't try to force sell you a million overpriced worthless add-ons.

juggernaut 2005-10-24 12:29 PM

Well they will be reported to the BBB and CA. Just so they can get those lovely letters.

Altheon 2005-10-24 12:30 PM

My friends CC expired so they could not renew his domain automatically. Needless to say it expires. He logs on to their website and his domain is no longer there to manually renew. Freaked out he calls them up and the customer service guy explains that he will have to pay an $85 fee to reactivate his account and get his domain back. Currently the domain is in the "redemption period". Godaddy will not let him renew it for their standard fee and are insisting on the full $85.

I've never had problems with them but after my friend's fiasco I'm not sorry that I'm moving my domains over to The Planet for $2.00 less.

CalModels 2005-10-24 02:28 PM

for .com's net and org's we use mydomain.. for the .ca's its domainsatcost.ca... almost 90% of our customers are registered through them and never had any problems... the other 10 are people who moved over from other hosts but as soon as their domain renewals come up we transfer them over to these two.. but then again we just use them as registrars, we run everything else including dns...

juggernaut 2005-10-24 03:04 PM

Quote:

Originally Posted by Altheon
My friends CC expired so they could not renew his domain automatically. Needless to say it expires. He logs on to their website and his domain is no longer there to manually renew. Freaked out he calls them up and the customer service guy explains that he will have to pay an $85 fee to reactivate his account and get his domain back. Currently the domain is in the "redemption period". Godaddy will not let him renew it for their standard fee and are insisting on the full $85.

I've never had problems with them but after my friend's fiasco I'm not sorry that I'm moving my domains over to The Planet for $2.00 less.

well thats cheap. I use directnic for all my domains. like i said up top sis got this domain herself. Anyway I let a domain expire not knowing until the chat last week that it was worth something for trades. When I contacted directnic about getting it back (it is in the time frame for me to get it, its just sitting in the registar) I was sent a mail telling me I would have to pay $185 to get it out and then the $15 to re-register it. Or I could let it sit and die and then get it again, which at that point the age of the domain is wasted and just like I bought a new one. Well you live and learn. That wont be happening again..

Jim 2005-10-24 03:23 PM

Quote:

Originally Posted by juggernaut
OH BTW if anyone can recommend a good cheap hosting company with these specs
1) Must be cheap (my sis is cheap) around the GD price range
2) dont need a shit load of space, its only 3 pages
3) Most important (she needs a simple shopping cart so simple a monkey can do it, and it has to link to a paypal account)
In all she spent like $120.00 for the year with GD so if anyone can give her those goodies then I will have her move to you. Oh and I will need help with the transfer as I have never done one. I never had to. Thanks Jugg..

Most times with hosting, you do get what you pay for.

GenXer 2005-10-24 07:46 PM

I'm started to worry about using GoDaddy! Should I be worried? I've got over 50 domains registered with them but hosting elsewhere. Is it time to worry? Even if I'm hosted elsewhere? I've used them about 2 years now.

ecchi 2005-10-24 08:11 PM

RE: "Most times with hosting, you do get what you pay for." I disagree. Although the worst I host I have ever used was the cheapest, the second worst was the most expensive. And none of the hosts I have had that were in the top 25% price wise are as good as the main one I use now, which is in the mid range price.

However to put the cat amongst the pigeons: The way to get the best host is to look outside the USA. None of the American hosts I have used were as good as the best European ones, regardless of price.

Surfn 2005-10-24 08:22 PM

Quote:

Originally Posted by GenXer
I'm started to worry about using GoDaddy! Should I be worried? I've got over 50 domains registered with them but hosting elsewhere. Is it time to worry? Even if I'm hosted elsewhere? I've used them about 2 years now.

Hosting and registrar have nothing to do with one another unless you register through your host.

ecchi 2005-10-24 08:36 PM

RE "Hosting and registrar have nothing to do with one another unless you register through your host." GoDaddy do both domain registration and hosting (most registers do hosting as well).

GenXer - Yes I would worry. It does not matter who your host is, if the domain goes tits-up the DNS servers will not send the traffic to that host.

juggernaut 2005-10-26 12:30 AM

Quote:

Originally Posted by Jim
Most times with hosting, you do get what you pay for.

I agree Jim but im not the one paying. Sis is a cheap fuck. and worste part about it is she has money, lots of it. I guess thats how she keeps it. I have told her time and time again to spend a little money on the hosting and she will have no worrys. Well here we are on day 4 i think. I forget. All I know is I came home today after buying a boat and my caller ID had 6 calls from her but no messages. I checked the site and its still down. My advice to her was to just forget it and buy a new domain name and let me handle it. Well who knows maybe thats what all the phone calls were about, but seriously Im tried of getting them. Dam bitch needs to pay me to deal with this bullshit. Fucking Family, cant live with them and cant shoot them. Well not in the usa anyway.

Nikki_Licks 2005-10-26 01:52 PM

It seems everytime I go to my account at godaddy I can not get in. There is always a problem with loging into my account and it takes an act of gawd to get any help.
I don't have that many domain names yet and it may be a good idea to transfer them when they are about to expire.
Can anyone tell me of a good reputable registrar? and how much crap should I expect to recieve from godaddy to have another registrar move my domains?

bdld 2005-10-28 12:08 AM

i've never had a problem with godaddy, i dont keep all my domains there though because of the stories i've heard.


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