Greenguy's Board - CCBill logon problems

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- - CCBill logon problems (http://www.greenguysboard.com/board/showthread.php?t=29494)

CCBill logon problems

https://webadmin.ccbill.com/

When I try to log in, I keep getting:
"Unrecoverable Error"

"IP Locked"

Anyone else having this problem?

I need to log in here:
https://webadmin.ccbill.com/

I'm not an affiliate, this is to run my paysite.

The transaction page shows no results for me. I keep getting "There are no items to display in the current view" while the clicks page shows me all the clicks just fine...

Same here, shows no transaction for today.

Their system has been all fucked up lately, specially my account. My ratios took a fuckin' nose dive right after Feb,9th upgrade, I went to a beautiful 1:25000. Three emails since then and not a fuckin' word back. Now that's what I call support |thumb

Sometimes upgrades mean glitches for the first few days (?) live.

From the news on CCBill...

Quote:

IMPORTANT ANNOUNCEMENT REGARDING UPGRADES IN AFFILIATE REPORTING
Posted March 1st, 2006 10:55:12, by CCBill Management

Starting today, we are excited to announce new changes and upgrades to the REPORTS area of the Affiliate Tab. This changed reporting functionality offers new details on the Sales per Click Report (AFFILIATES>Reports>Sales per Click), and includes the following changed/new fields:

- Raw Clicks: (formerly known as “clicks”) allows you to view the total number of times a banner or link advertisement is selected by a consumer.

- Raw Ratio: (formerly known as “clicks”) provides the proportion of sales to raw clicks, based on your search parameters.

- Form Clicks: allows you to view the number of times consumers click on your sign up Form, based on your search parameters.

- Form Click Ratio: provides you with the ratio of sales to form clicks for the search parameter provided.

If you have any questions regarding this or any other CCBill System5 feature, please feel free to contact us at clientsupport@ccbill.com.

Many thanks for your attention to this matter.
The Staff at CCBill.com

That was logging in as paysite owner.

This is news from affiliate login...

Quote:

IMPORTANT ANNOUNCEMENT REGARDING UPGRADES IN REPORTING
Posted February 28th, 2006 21:49:08, by CCBill Management

Starting today, we are excited to announce new upgrades to the Reports area of the CCBill Client Affiliate System Admin. This new reporting functionality includes:

Clicks Report (REPORTS>Clicks)
-ALL view for your Linked Affiliates: allows you to view the stats for all your Affiliate Programs at the same time.

-Hourly Breakdown: allows you to view the Clicks breakdown by hour view, versus the previous 4-times daily (early morning, morning, afternoon and evening) view.

Transactions Report (REPORTS>Transactions)
-Clicks Report Link: provides a clickable link from the Transactions Report which automatically pops up the Affiliate Clicks Report (with the same search criteria as the Transaction Report) for quick access and easy view.

If you have any questions regarding this or any other CCBill Affiliate System feature, please feel free to contact us at clientsupport@ccbill.com.

Many thanks for your attention to this matter.

The Staff at CCBill.com

I was confused when I first saw it, because it was only showing clicks for the programs I had made sales on.

But if you check the checkbox that says "Include Affiliate without Sales:" you will see the programs you haven't made sales on and the click counts.

Quote:

Originally Posted by tortus32

https://webadmin.ccbill.com/

When I try to log in, I keep getting:
"Unrecoverable Error"

"IP Locked"

Anyone else having this problem?

The error your getting is from to many failed attempts. Generally, your going to have to wait up to 60 minutes before you can attempt it again. I would suggest shooting an email to our support at client@ccbill.com or calling us directly via 888.906.0666 to have your password reset.

Thanks,