One other thing to check - when you do a search for the sites' title - in quotes - do any other sites come up which also may have a snippet that looks like "borrowed" material
I wouldnt click on any of them if they do but it would be interesting to know if there is anyone cloaking the site/page to Google - usually there will not be a cached copy in the serp listings - but the text in the snippet will be right off the page that got the 0. Let us know as this is something that can be fixed. Its a little spam technique thats become very prevalent in the last year and causes dupe penalties and the other effects youve seen
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