Norton seems to fail pretty regulary, and I believe this is because it uses old techniques of hunting for virus signatures - hence the processing overhead. If it isn't up to date, or hits a new unknown virus, it fails. Users are often a bit tardy in updating, so become vulnerable fairly quickly. More advance systems check for virus triggers and are therefore often able to catch unknown viruses and malware. The most damning thing about Norton imho are the frequent reports by its users when they get infected and have to rebuild their systems.
Norton Security is also bad for the adult industry as some features kill tracking info and stop us earning money. At the same time it doesn't prevent some of the affliliate link theft malware from being installed, so we get hit from that angle as well.
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