It's kind of strange. I at first thought it was soft being LCD but while cleaning it just now, I noticed it was hard. I called the manufacturer and of course they are so busy, I need to send an email. So, I just did that.
I finally turned it on and the scratches are hard to see. So, I may end up just living with it. Those homemade fixes seem a little scarry. I found something that claims to fix scratches but it says that it removes part of the screen and comes with a big warning.
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