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Originally Posted by Greenguy
There is no way in hell they will email you the password for your account - especially to an email addy other than the one that's on the account  |
The process for getting a new password is to answer a series of questions to verify the caller is the person he claims to be, then the password will be reset and send to the email on file.
If a card holder no longer have access to that email, the card holder needs to fill out a form and return it to have the email changes.
The form requires the card holder to either send in information about the load card on file or proof of identity depending on which type of account it si.