Greenguy's Board - View Single Post - My Router caught on fire this afternoon...

SirMoby · 2006-07-31, 08:29 AM

I think you should open the product, take pictures of the burned parts and make a web site out of it. Something tells me that you could get plenty of link backs and eventually a much more acceptable response from Linksys.

I know I'd love to see it

The problem is that the minions that responded to you actually get graded on how many complaints that they handle without escalation and often how many calls they can take in an hour. This is all part of stupid middle management that offers incentives to employees to use form letters, not read the customer comments and in more then one case simply hang up on as many customers as they can in one hour.

2006-07-31, 08:29 AM	#29
SirMoby Jim? I heard he's a dirty pornographer. Join Date: Aug 2003 Location: Washington, DC Posts: 2,706	I think you should open the product, take pictures of the burned parts and make a web site out of it. Something tells me that you could get plenty of link backs and eventually a much more acceptable response from Linksys. I know I'd love to see it The problem is that the minions that responded to you actually get graded on how many complaints that they handle without escalation and often how many calls they can take in an hour. This is all part of stupid middle management that offers incentives to employees to use form letters, not read the customer comments and in more then one case simply hang up on as many customers as they can in one hour.