Well, it was the same for me with spacash. I know its off topic, but i wont open another thread, i dont want you to call me a spammer
I requsted my payment by WU. For beginning, i just tried with 19$, to see if i'll get the money without complications. i requested the payment but i havent received my MTCN, although the status was: Paid or Processed or smth like that. i emailed them asking about mtcn and i received it and sender's information, but it was for 50USD (i requested 19USD). i replied asking about that and they've sent me another MTCN with new sender's info for my ammount of money. Oh yea, i checked money transfer on westernunion.com homepage, and it said that this MTCN doesnt exist. Odd ... Well i've sent them another email informing them about that but they replied that WU is having some problems and that i should just go to the bank. I did that. did i get the money on my bank? nope, i didnt
invalid sender's information. i sent them to hell and requested if they can cancel WU transfer and send my money to my epassporte account. they didnt reply to 2 or 3 of my emails. so i've sent them another one and i got quite impolite reply but i got my money in my epassporte aswell. it was a small ammount of money but heck it...money is money
lession that i learned? never use WU anymore
its all ok now and i dont blame them anything, they could reply a bit faster and a bit politer, they're a company afterall and we help them earn $$$