Quote:
Originally Posted by ronnie
Seems it's not a grudge, but unhappy customers.
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Yes, I am familiar with both of their cases, as they were both memorable. They actually had more problems with our Newstopica product (on about 100 sites), not PHP Link Directory (on almost 100,000 sites). We can't make everyone happy, but we have no shortage of happy customers. When you've got 1000s of customers, there are going to be a few that for varying reasons will get upset.
They are still welcome to come to our forums, and we will try to help them as best we can. We have certainly grown our staff and may be able to help even more than before.