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dvduval · 2008-02-23, 10:37 AM

Yes, if there are some bugs with phpLD or phpLD News, and you want them addressed, you are welcome to post them on the phpLD forums, and we will do our best to help, so long as you are respectful of our community and support staff.

If you take a step back, and look at the words you are using even now, and then imagine being the person trying to support someone that is yelling at them, you might see why the people helping you may have been less sympathetic to your cause, or speedy at answering your requests. We may not have been as fast or as perfect in our support as you liked (or us either), but you will find that we don't easily give up on people. If you have given up on us, that is your decision, but we are still there for you in the phpLD forums, so long as you are respectful of our community and still desire help.

We are always happy to help people that appreciate what we do. We work very hard every day, and if you look at our forums, you will see that we answer a good 100 posts from customers each and every day. We make improvements to the script over time as a result of requests by customers. We may not be as fast as people would like sometimes, but we have many customers that have been with us for a long time, and are repeat buyers, because they found our script valuable to them.

The reason I responded to this old thread was I didn't get a chance to respond at the time.

2008-02-23, 10:37 AM	#25
dvduval If something goes wrong at the plant, blame the guy who can't speak English Join Date: Nov 2005 Posts: 33	Yes, if there are some bugs with phpLD or phpLD News, and you want them addressed, you are welcome to post them on the phpLD forums, and we will do our best to help, so long as you are respectful of our community and support staff. If you take a step back, and look at the words you are using even now, and then imagine being the person trying to support someone that is yelling at them, you might see why the people helping you may have been less sympathetic to your cause, or speedy at answering your requests. We may not have been as fast or as perfect in our support as you liked (or us either), but you will find that we don't easily give up on people. If you have given up on us, that is your decision, but we are still there for you in the phpLD forums, so long as you are respectful of our community and still desire help. We are always happy to help people that appreciate what we do. We work very hard every day, and if you look at our forums, you will see that we answer a good 100 posts from customers each and every day. We make improvements to the script over time as a result of requests by customers. We may not be as fast as people would like sometimes, but we have many customers that have been with us for a long time, and are repeat buyers, because they found our script valuable to them. The reason I responded to this old thread was I didn't get a chance to respond at the time. __________________ PHP Link Directory Last edited by dvduval; 2008-02-23 at 10:41 AM..