Hi Ika -
If you aren't getting any results from your local support, contact me and I can get you in touch with someone directly - perhaps there's just some small communication problem. I've been with the company for over a year now and everyone there seems to be quick to answer and always on the ball.
I am sorry that you have had problems making contact. Email me & let's get this taken care of for you ASAP:
kath@sexmoney.com
