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Originally Posted by TopBucks Lilit
I don't have any unresponded e-mails from Monday. I've just checked our ticket system and there were no tickets regarding the issue on Tuesday, August 26 which means your e-mails simply don't get through our spam filters and we need to white list them.
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But you said...
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This was the only possible way to actually filter out which accouts are in use and permanently move them to the active group assuming that the webmasters whose accounts were deactivated would contact us and ask to reactivate the accounts.
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So let me make sure I understand this. You deactivated a slew of potentially "inactive" accounts (even ones who were still sending a steady, if small, stream of traffic, such as my own), assuming that anyone who actually cared or noticed would contact you to complain. And yet your active affiliates email addresses of record were not white-listed to begin with and so there would be no way for an affected affilate to notify you. Except for coming on a public board and making a stink.
Really, if you can't see the obvious flaw in the logic here, I need to be applying for a job over there to help y'all straighten it out.