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Yeah she ran one the utilities that gets rid of all the extra stuff and trims the size of the system.
I forget which font it is but the one that is used in drawing the menu bar would get thrown out by the graphic designers trimming that fonts and then the Mac would get stuck in a cycle of trying to draw the menu bar and then the Finder would crash over and over again. The only way to fix was to boot from another drive and manually put the font back in.
There is a good reason that the system folder is off limits to the user.
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