It usually means that the content headers or the meta content-type is set improperly to ISO-8859-1 and the copyright symbol was put in as a UTF-8 character.
© is the proper way to use the copyright symbol, though, many web editors allow it to be entered as © which is 'invalid'. © should properly display no matter what the encoding.
It is also possible that they have picked a display font that doesn't contain the copyright symbol and it renders it as a ? or unknown character.
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