Today I am mostly trying to avoid going round to my host's offices and beating them to death with a blunt instrument. (They are based on the other side of Europe, nearly in Russia, and that would involve a very long flight, so they are reasonably safe.)
The reason is that over the weekend I discovered a script driven site of mine was simply giving a blank page with the standard "an error occurred while processing this directive" message. I contacted them to tell them there was a fault, and they got back to me to say that their system was working, so there must be a fault in my script. After a lot of work I found that the problem was in calls to their LWP module, so their fault, not mine. I am now trying to convince them to re-install the LWP module.
So hours wasted trying to fix, at my end, a fault that could only be fixed at their end.
Grrr.
