Quote:
Originally posted by taboo_gal
...since epassporte has seen fit to cut a check to Lassiter for those funds, could that not be instituted as a standard practice for those who do not wish to open an epassporte account? It may serve to save time, trouble and frustration in the future.
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taboo_gal,
Epassporte did not cut a check to Lassiter. Epoch did. The amount of money in question was a lot less than the cost of me going back and forth with him about it. The degree of confusion about Epassporte has amazed me. That is certainly what I've learned from this thread.
If you do not want to have Epassporte attempt to collect otherwise lost sales on your behalf, you must have a response handler in place for your declined transactions. Otherwise, Epoch will by defualt attempt to offer your customers any avaialbe alternative to capture the sale from your hard earned traffic. This includes, as a final attempt, offering Epassporte as an means of payment. As an option opposed to nothing less than a complete loss, it's probably a good idea to see what might happen.
Lassiter claims he never agreed to this arrangement. In fact, he did. I pulled his signed processing agreement and Exhibit F states the following:
EXHIBIT F - EPASSPORTE PROCESSING
1. ePassporte Transactions: Client wishes to accept transactions on ePassporte Visa Cards:
(a) Service Provider shall make all payments due to Client on Customer Charges completed with ePassporte Visa Cards ("Net Client ePassporte Payment") to Client's ePassporte Commercial Account, which Client shall open pursuant to a separate Business Account Agreement with ePassporte, N.V.
I guess I just assume people read their contracts.