Quote:
Originally posted by Dr Bizzaro
Has anyone else been able to activate this? Should I call back or will that be another waste of 25 minutes?
|
Dr. Bizzaro,
My apologies to you for any confusion associated with your call to ePassporte customer service. It sounds as though your call went to a rep that may not have been updated regarding the new ACH capabilities.
The ACH load and withdraw feature is functional and working. It is not a demo. It is, however, a special promotion (at this time) being offered solely in the adult space where ePassportes features are being developed based on this markets specific needs.
I signed up myself, received the 2 credits into my bank account, and verified without any problem. My bank account is now linked to ePassporte and I can load my ePassporte account from my bank account or move money from ePassporte to my bank account.
We have tested the verification process extensively and have not been able to recreate the problem you experienced. I recommend that you try again and if you experience the same problem please contact me directly so we can have the logs checked and see what specifically is happening that is causing your verification to fail.