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This is a real dilemma as I really don't want to be hard on submitters unless I have to
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That is exackly what I ment.. as my LL isn't to big yet I try to do the same..
Personally I didn't reject any site becouse of that reason but I will try to explain at other examples.. I usually decline site and send warning/notice about problem with site but if I still get spammed with the similar errors on site I stop to send warnings and just decline site... at the end I black list it.. I know we are only humans and everybody makes mistakes so it's not a problem for me if someone fucks up submission (I know I did it too few times in past) but I hate to be ignored.. it's not charity but buisiness so I don't have pangs of conscience if my business partner (I guess it could be said that way) ignores me...