itunes, you think I would be able to figure it out

[cd34]

ok, got my wife an ipod shuffle. Nightmare getting itunes installed on W2k SP 4 (she has one application that refuses to run on XP, so, can't upgrade that). After figuring out the cryptic error message, I did end up getting it installed. Second snafu is that it doesn't like my ogg encoded CD library, ok, no real problem there, just have to rerip about 100 CDs.

However, I have synced a bunch of songs to her ipod and they do play, but, how do you know what is on it? I did a sync, there's no playlist that corresponds to what is on the ipod, and, every time I open the ipod device, it shows a picture of 4 ipods, but, no playlist. If I try to open the ipod, it opens a new window and shows a picture of the 4 ipods.

I can do it through the filesystem, but, I'm sure that's not 'The Apple Way' And I'd really like my wife to be able to manage her playlist rather than me having to manage it. I don't mind wiping the config and starting over if I did it the wrong way. All I did was import my library, type in part of the name of the song, right click, add to playlist "Bonnie's IPOD", I could see the status up top copying it to the IPOD.

I tried using their web site, but, everything they show is like it automatically works the way I assumed it would work, yet....

I guess I'm just not technical enough to get along with these newfangled devices.