my sites are down, just heads up

neticule · 2004-08-17, 03:55 AM

anything listed on youngcherrys.com is down right now, may just be for a few minutes i dont know, may be bad weather caused an outage i have no clue,, but the host site is down also

please gie me a few hours, and i understand if you have to remove my links just please dont blacklist me

i should use natnet

Kezza · 2004-08-17, 08:16 AM

I hope everything is up and running for you very soon

Sucks when that happens!

neticule · 2004-08-17, 02:19 PM

my sites are still down, you wanna know the kicker? i had paid for my server (almost 200$) and 3 hours later it went down.

what a buncha bull. i suggest that nobody, ever, ever use iic internet as their host. im going to be moving my site to a new host, as this one has been down for almost 12 hours.

i want to pound some hosting company skulls in right about now...

neticule · 2004-08-17, 03:24 PM

i called them, supposedly my site will be back up within an hour. they were moving data centers and were kind enough NOT TO TELL ANY of their clients.

If all of my free sites are removed from the linklists im going to do a chargeback, as they will have made me lose alot of money, that i really need.

Linkster · 2004-08-20, 01:15 PM

neticule - how are things going - noticed the sites are still down?

neticule · 2004-08-20, 05:12 PM

Oh man things are awful with this hosting company... Get this, i paid for my server on the 16th, 3-4 hours later it goes down, been down for 87 hours now... Ive already got a new host just waiting for dns to propogate i just want my money back from iic internet, those asses.

I doubt anyone cares, but if you want to read what ive gone through over the last 86 hours with iic internet, read on, i kept records of each conversation and everything i have done to get my money back... still trying at this moment to contact them but im either on hold forever, or i get hung up on.

Aug 17th around noon
Called IIC
Me: Hi, my server has been down for about 12 hours and Im wondering whats up?
IIC: Oh they are moving the data center, everything should be up within an hour.
Me: Ok thanks!

Aug 17th around 2
Me: Hi, my server still seems to be down.
IIC: What is your name?
Me: Garry Hatch
IIC: (Repeats my name) Oh the guys in the back heard me say your name, they said your server should be up any time now.
Me: Alright, may I speak with one of them?
IIC: Sure (hands phone over)
IIC: Hello what can I do for you.
Me: Yes I paid for my server on the 16th, a few hours later it went down and its still not up, can I get some money back?
IIC: When your server gets back up we will contact you about it.
Me: ok...

~~~~~ server never came up ~~~~~~

Aug 18th around noon
Me: Hi my server has been down for about 36 hours
IIC(woman): They are working on it as we speak and it should be up within an hour.
Me: I would like a refund...
IIC(woman): Hold on one moment (gives phone to IIC Guy)
IIC: How can I help you.
Me: Yes im calling about getting a refund.
*small argument ensues, and he says he will take me to court if i do a chargeback*
IIC: How about I give you next month free.
Me: ok, can I atleast get half of my money back also?
IIC: Why should we do that? (something along those lines)
Me: Well, Ive lost atleast 200$ this week because my site was down without any warning, and who knows what I will have lost in the coming weeks because of it.
IIC: Ok, Ill do what I can and it should be done by 5pm today
Me: Alright, thank you.

Aug 18th around 1pm
Emailed IIC with a small written email telling them what he told me, that I would be paid half back by 5pm. (they did not dispute it at all)

~~~~~ server STILL down ~~~~~~~
Aug 18th around 2pm
emailed iic again with the same statement about being paid back by 5, also stating that my server is still down and 2 hours ago they said it should be up within an hour, and if it is up by 5 dont worry about a refund that i will just take next month free like me and the guy discussed on the phone about 2 hours earlier.

6pm (5pm CA time)
Server STILL down and no sign of a refund, or any reply to my several emails. Calling it a day.

444444444444444444444444444444444

AUGUST 19th
RECORDED ON THE FLY
12:01pm Aug 19th
Me: Hello, my server has been down for about 60 hours now...
IIC: Ok whats your IP addess?
Me: 66.159.18.29
IIC: Email me and I will let you know whats going on.
Me: Ok no problem.

12:04pm
Emailed IIC like I was asked to do.

12:45
No reply, emailed them again.

2:00
No reply, emailed them again.

2:52pm Aug 19th
Automated: Your call can not be answered please try again later.

2:54pm Aug 19th
On hold for 7 minutes, hung up phone, will try later.

6:23pm Aug 19th
on hold for 6 minutes, someone picked up and hung up on me.

7:02pm Aug 19th
on hold for 23 minutes... hung up the phone.
7:45pm Aug 19th
on hold for 13 minutes... hung up the phone.

8:00pm Aug 19th
called, 3 rings and i got a message saying users may be having trouble accessing their websites, email, and dns and they are working quickly to resolve the problem. then a beep (answering machine?).

8:43pm Aug 19th
same message.

~~~~still down~~~

2:28pm aug 20th
on hold for 7 minutes, SOMEONE HUNG UP ON ME.

2:36 aug 20th
got hung up on after 2 rings.

2:37 aug 20th
on hold for 15 minutes... hung up.

3:01pm aug 20th
on hold for 11 minutes, hung up...

fucking rediculous way to run a company...stay away from these ass tards

2004-08-17, 03:55 AM	#1
neticule A boy without mischief is like a bowling ball without a liquid center Join Date: Jan 2004 Posts: 437	my sites are down, just heads up anything listed on youngcherrys.com is down right now, may just be for a few minutes i dont know, may be bad weather caused an outage i have no clue,, but the host site is down also please gie me a few hours, and i understand if you have to remove my links just please dont blacklist me i should use natnet __________________ Mom, I'm done! Come wipe!

2004-08-17, 08:16 AM	#2
Kezza 24 hours in a day, 24 beers in a case. Coincidence? I think NOT! Join Date: Apr 2003 Location: Australia Posts: 559	I hope everything is up and running for you very soon Sucks when that happens! __________________ Kezza Now This IS Groovy Free Porn

2004-08-17, 02:19 PM	#3
neticule A boy without mischief is like a bowling ball without a liquid center Join Date: Jan 2004 Posts: 437	hmm my sites are still down, you wanna know the kicker? i had paid for my server (almost 200$) and 3 hours later it went down. what a buncha bull. i suggest that nobody, ever, ever use iic internet as their host. im going to be moving my site to a new host, as this one has been down for almost 12 hours. i want to pound some hosting company skulls in right about now... __________________ Mom, I'm done! Come wipe!

2004-08-17, 03:24 PM	#4
neticule A boy without mischief is like a bowling ball without a liquid center Join Date: Jan 2004 Posts: 437	grr i called them, supposedly my site will be back up within an hour. they were moving data centers and were kind enough NOT TO TELL ANY of their clients. If all of my free sites are removed from the linklists im going to do a chargeback, as they will have made me lose alot of money, that i really need. __________________ Mom, I'm done! Come wipe!

2004-08-20, 01:15 PM	#5
Linkster NO! Im not a female - but being a dragon, I do eat them. Join Date: Mar 2003 Location: Sex Delta Posts: 5,084	neticule - how are things going - noticed the sites are still down? __________________ Pussy Chompers Porn Links NSCash

2004-08-20, 05:12 PM	#6
neticule A boy without mischief is like a bowling ball without a liquid center Join Date: Jan 2004 Posts: 437	ugh Oh man things are awful with this hosting company... Get this, i paid for my server on the 16th, 3-4 hours later it goes down, been down for 87 hours now... Ive already got a new host just waiting for dns to propogate i just want my money back from iic internet, those asses. I doubt anyone cares, but if you want to read what ive gone through over the last 86 hours with iic internet, read on, i kept records of each conversation and everything i have done to get my money back... still trying at this moment to contact them but im either on hold forever, or i get hung up on. Aug 17th around noon Called IIC Me: Hi, my server has been down for about 12 hours and Im wondering whats up? IIC: Oh they are moving the data center, everything should be up within an hour. Me: Ok thanks! Aug 17th around 2 Me: Hi, my server still seems to be down. IIC: What is your name? Me: Garry Hatch IIC: (Repeats my name) Oh the guys in the back heard me say your name, they said your server should be up any time now. Me: Alright, may I speak with one of them? IIC: Sure (hands phone over) IIC: Hello what can I do for you. Me: Yes I paid for my server on the 16th, a few hours later it went down and its still not up, can I get some money back? IIC: When your server gets back up we will contact you about it. Me: ok... ~~~~~ server never came up ~~~~~~ Aug 18th around noon Me: Hi my server has been down for about 36 hours IIC(woman): They are working on it as we speak and it should be up within an hour. Me: I would like a refund... IIC(woman): Hold on one moment (gives phone to IIC Guy) IIC: How can I help you. Me: Yes im calling about getting a refund. small argument ensues, and he says he will take me to court if i do a chargeback IIC: How about I give you next month free. Me: ok, can I atleast get half of my money back also? IIC: Why should we do that? (something along those lines) Me: Well, Ive lost atleast 200$ this week because my site was down without any warning, and who knows what I will have lost in the coming weeks because of it. IIC: Ok, Ill do what I can and it should be done by 5pm today Me: Alright, thank you. Aug 18th around 1pm Emailed IIC with a small written email telling them what he told me, that I would be paid half back by 5pm. (they did not dispute it at all) ~~~~~ server STILL down ~~~~~~~ Aug 18th around 2pm emailed iic again with the same statement about being paid back by 5, also stating that my server is still down and 2 hours ago they said it should be up within an hour, and if it is up by 5 dont worry about a refund that i will just take next month free like me and the guy discussed on the phone about 2 hours earlier. 6pm (5pm CA time) Server STILL down and no sign of a refund, or any reply to my several emails. Calling it a day. 444444444444444444444444444444444 AUGUST 19th RECORDED ON THE FLY 12:01pm Aug 19th Me: Hello, my server has been down for about 60 hours now... IIC: Ok whats your IP addess? Me: 66.159.18.29 IIC: Email me and I will let you know whats going on. Me: Ok no problem. 12:04pm Emailed IIC like I was asked to do. 12:45 No reply, emailed them again. 2:00 No reply, emailed them again. 2:52pm Aug 19th Automated: Your call can not be answered please try again later. 2:54pm Aug 19th On hold for 7 minutes, hung up phone, will try later. 6:23pm Aug 19th on hold for 6 minutes, someone picked up and hung up on me. 7:02pm Aug 19th on hold for 23 minutes... hung up the phone. 7:45pm Aug 19th on hold for 13 minutes... hung up the phone. 8:00pm Aug 19th called, 3 rings and i got a message saying users may be having trouble accessing their websites, email, and dns and they are working quickly to resolve the problem. then a beep (answering machine?). 8:43pm Aug 19th same message. ~~~~still down~~~ 2:28pm aug 20th on hold for 7 minutes, SOMEONE HUNG UP ON ME. 2:36 aug 20th got hung up on after 2 rings. 2:37 aug 20th on hold for 15 minutes... hung up. 3:01pm aug 20th on hold for 11 minutes, hung up... fucking rediculous way to run a company...stay away from these ass tards __________________ Mom, I'm done! Come wipe!