Need Mac help

[spookyx]

I had a message from a user who uses a mac who is having problems viewing pics

"I am a mac user and there are some problems with the still images on your site.
They flicker on and then disappear."

Cleo... help

[Cleo]

I've never heard of anything like that. What browser are they using? Tell them to use Safari if they are using something else.

[cd34]

flicker on and then disappear... are you using CSS mouseovers?

Do you set the expire time specifically on images? or are you using a php script to send the images to the surfer? Some CMSs do this which sometimes affects the expire time causing a refresh, but generally shouldn't cause a problem. Do you block on the empty referrer? Some privacy software might erase the referrer, but then I would suspect the image to have never shown up.

If your CSS is not set properly, its possible that another element is being rendered over it that whatever browser you use to test isn't seeing. Nested tables that might have a width on a table cell set incorrectly.

Many possibilities and perhaps the Mac is just being more standards compliant. I know that there are sites that older versions of firefox would not render properly because they were strictly adhering to standards. if someone had a 0 width box, then lo and behold nothing in that box will be visible -- while safari and IE would say, well, that's probably not what the author intended, we'll display it anyhow.

[spookyx]

No CSS or mouseovers. I have had this problem before in foxfire (on a pc) and just needed to clear my cache. I have asked him to do that and waiting to see if that works.

[spookyx]

new update.

" I am using safari and I also have netscape which works like shit
on my mac. i have looked into downloading explorer and it has stopped being updated
for macs. Any help will be appreciated"

we have other mac users as members not having any problem with photos

thanks for any help

[cd34]

as a side note spooky, your html coding of your sig banner is coded improperly and results in a blank page.

[spookyx]

Originally Posted by cd34

as a side note spooky, your html coding of your sig banner is coded improperly and results in a blank page.

opps. thanks

[Cleo]

It has to be something on their end. Do they have some sort of anti virus crap installed on their Mac? There are no Mac viruses but I've seen the software cause all kinds of problems.

If you provide a URL I can check it for you.

[digifan]

Never ever had this problem yet.. touch wood tho. Send us a test link please so we can reply.