How much do you pay

[Agent]

I got a haircut last week, it was long. I told her I wanted the ends trimmed and some thinning done.

So she cut everything off. I was floored. I still paid $14 and a $2 tip. Now I have to grow it back.

I don't understand where the miscommunication was. You just don't take everything off like that. She would have never done that to a woman with long hair, if she did she wouldn't be working there long.