I hate sprint

docholly · 2005-04-13, 06:57 AM

We have sprint and a family plan at that.

our service is ok.. BUT every month we have a fight with them over the charges on our bill.

we get some visionphone charge when we don't have a vision phone. our base bill is 45.00 a month with 20 for the 1st phone and 10 for the 2nd. but the 20 additional ends up being like 30 and the 10 is 20 with all these extra charges..

we got a charge last month for "duplicate carrier" for 2.99. I called them up and said.. what is this for. She said that's where you share cell phone companies. i was like SHARE phone companies.. what does that mean..(my older son is on AT&T) she said that's for calling a non sprint cell phone. WTF.. well needless to say i told her she was full of shit..and that it better be removed.

I think their training program is "Tell the customer anything they want to hear, Lie to them, whatever because they are all locked in anyway".

No wonder they are dead last!!

2005-04-13, 06:57 AM	#13
docholly Nothing funnier than the ridiculous faces you people make mid-coitus Join Date: Aug 2003 Location: Sin-City USA Posts: 4,973	We have sprint and a family plan at that. our service is ok.. BUT every month we have a fight with them over the charges on our bill. we get some visionphone charge when we don't have a vision phone. our base bill is 45.00 a month with 20 for the 1st phone and 10 for the 2nd. but the 20 additional ends up being like 30 and the 10 is 20 with all these extra charges.. we got a charge last month for "duplicate carrier" for 2.99. I called them up and said.. what is this for. She said that's where you share cell phone companies. i was like SHARE phone companies.. what does that mean..(my older son is on AT&T) she said that's for calling a non sprint cell phone. WTF.. well needless to say i told her she was full of shit..and that it better be removed. I think their training program is "Tell the customer anything they want to hear, Lie to them, whatever because they are all locked in anyway". No wonder they are dead last!! __________________ Support Indie Porn Sites OMGoddess You know you need some Bling!!