Customer retention: what is the best formula?

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Customer retention: what is the best formula?

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2005-05-26, 06:24 AM

#13

andrej_NDC

I'm going to the backseat of my car with the woman I love, and I won't be back for TEN MINUTES

Join Date: Sep 2004

Posts: 83

Quote:

Originally Posted by DamnQ

"big" sites have $30+ sites because they have other expenses to support.

but then its pretty funny that they reply to problems later than all the smaller paysites.
I personally think that if the members section is made for surfers(easy to navigate, good help page), they dont email you very often.

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