I use GoDaddy as well, and feel that the interface is very easy to understand. I've had every domain locked since it's purchase.
I do think there is one thing they could do to tighten things up a bit. That is have a system rather like a double opt in in place for any changes to the account. Say I want to unlock my domain or change the email address associated with the account. The only way the changes would go through was if a confirmation link was clicked in an email that was sent to the current email associated with the account.
I know alot of people have had issues with them, and if I had a big, valuable domain, I might not use them. But so far, I've had no troubles, and I know the domain locking is working, because I have tried to switching it to another registrar as a test.
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