Epassporte Email problems

Rand · 2005-03-10, 06:25 PM

Not sure why you would have a problem accessing email. If you can access the ePassporte website, the user/pass is the same to log in to email.

As for your transaction history, you *can* get a statement going back further than the past 35 days by requesting it. You will need to access your eP email to make this request. So first things first. Let's see if we can help you get to your email so you can ask for your transaction history.

Try logging into the eP site and accessing it from there. If that doesn't work, try going directly to the email log in screen.

If you are able to access your eP email, send your request for transactio history to cs@epassporte.com.

Write to me with your eP username, put "GG&J / ePassporte" in the subject line and address your message to Rand @ ePassporte.com. Let me know if you were able to access your email, or, let me know what happened. (If you are still having trouble, include the browser you are using).

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2005-03-10, 06:25 PM	#2
Rand Lord help me, I'm just not that bright Join Date: May 2004 Posts: 102	Not sure why you would have a problem accessing email. If you can access the ePassporte website, the user/pass is the same to log in to email. As for your transaction history, you can get a statement going back further than the past 35 days by requesting it. You will need to access your eP email to make this request. So first things first. Let's see if we can help you get to your email so you can ask for your transaction history. Try logging into the eP site and accessing it from there. If that doesn't work, try going directly to the email log in screen. If you are able to access your eP email, send your request for transactio history to cs@epassporte.com. Write to me with your eP username, put "GG&J / ePassporte" in the subject line and address your message to Rand @ ePassporte.com. Let me know if you were able to access your email, or, let me know what happened. (If you are still having trouble, include the browser you are using).