What should I expect from my host?

[MrYum]

This sounds like a propagation issue...seems like I ran into this a while back when my host had to change some of my ips.

I've been in a bit of hosting hell today myself...so I feel your pain. But, if I recall correctly...there's not a lot your host can do about an ip taking time to propagate.

Frustrating as hell for sure though

That said, Chop is right on the mark! Having a really good working relationship with your host is critical in this business. That box is what pays the bills after all.

[mrenaud]

Glad I found this post it's a good questions koalat.

I switched my hosting a couple weeks ago and I've already had some downtime twice. A router apparently was being switched and another time something screwed up. I forget exactly what it was, but either way that seems like to much?

I'm not sure.

[koalat]

Update:

They have credited my account for 3 months and offered a sincere apology.

I'm really happy with this, if most places won't even credit you for one month and will just throw their "terms and conditions" at you then that makes this even better.