You know those "create your own gallery" scripts that are inside affiliate programs?

[Greenguy]

As an affiliate, I'd be pissed if any actual numbers or dollar amounts were posted, but I'd be fine with you letting other affiliates know what my conversion ratios are (since I do that anyway - lol)

[frankthetank]

Originally Posted by Greenguy

As an affiliate, I'd be pissed if any actual numbers or dollar amounts were posted, but I'd be fine with you letting other affiliates know what my conversion ratios are (since I do that anyway - lol)

That´s right. earned amounts and traffic stats are not public matter. If you want me to know it, you´ll tell me. But conversion ratios are interesting, at least if they aren´t second or whatnot page clicks. To compare it´s most important for me to get information about how many clicks I sent to a program and where I sent it from.

So most sponsor stats suck in my opinion, because it´s a problem to get a comparable base to other sponsors.

[Far-L]

Originally Posted by frankthetank

That´s right. earned amounts and traffic stats are not public matter. If you want me to know it, you´ll tell me. But conversion ratios are interesting, at least if they aren´t second or whatnot page clicks. To compare it´s most important for me to get information about how many clicks I sent to a program and where I sent it from.

So most sponsor stats suck in my opinion, because it´s a problem to get a comparable base to other sponsors.

I agree - for example, comparing review sites with tgps is definitely apples and oranges - the conversion ratios only hint at what is going on... but maybe there is another way to go about it.

I like the idea of having monthly prizes to top converting, top earning, most traffic, etc. but to me a contest is only good if it is very clear that it is fair and auditable. I have seen so many years of rigged contests in this biz and i am sure many others hold the same skepticism. In everything we do, our actions need to be fully accountable and our methods open to review.

[frankthetank]

Originally Posted by Far-L

I agree - for example, comparing review sites with tgps is definitely apples and oranges - the conversion ratios only hint at what is going on... but maybe there is another way to go about it.

I like the idea of having monthly prizes to top converting, top earning, most traffic, etc. but to me a contest is only good if it is very clear that it is fair and auditable. I have seen so many years of rigged contests in this biz and i am sure many others hold the same skepticism. In everything we do, our actions need to be fully accountable and our methods open to review.

Contests are a nice idea. But first of all I prefer sponsors with clear stats (earned and already paid amount), mebers area access for building galleries and freesites and quick support. I hate it if there are no or bullshit replies from sponsor reps. Of course I don´t want to discuss the weather forecast with the support, but real problems should get an answer.

[Far-L]

Originally Posted by frankthetank

Contests are a nice idea. But first of all I prefer sponsors with clear stats (earned and already paid amount), mebers area access for building galleries and freesites and quick support. I hate it if there are no or bullshit replies from sponsor reps. Of course I don´t want to discuss the weather forecast with the support, but real problems should get an answer.

So far we are getting good feedback on the stats but there is always room for improvement... We will be adding a bunch of content this week though. We don't have 24/7 support but we do have good people and have not had any complaints on that level so far. We have always been very proactive about customer experience - be it end users or webmasters - so that is one area where I am confident we are on point.

[frankthetank]

Originally Posted by Far-L

So far we are getting good feedback on the stats but there is always room for improvement... We will be adding a bunch of content this week though. We don't have 24/7 support but we do have good people and have not had any complaints on that level so far. We have always been very proactive about customer experience - be it end users or webmasters - so that is one area where I am confident we are on point.

I´m sorry if I offended your support, didn´t want to do that. I was only speaking generally about my experience with some major affiliate programs. 24/7 support isn´t necessary, of course. It´s OK if a question is answered during common business hours.

I´ll have a look at your program and maybe I can be more specific then.

[Far-L]

Originally Posted by frankthetank

I´m sorry if I offended your support, didn´t want to do that. I was only speaking generally about my experience with some major affiliate programs. 24/7 support isn´t necessary, of course. It´s OK if a question is answered during common business hours.

I´ll have a look at your program and maybe I can be more specific then.

Absolutely no offense taken! All your feedback/criticism is truly appreciated.

[tickler]

Originally Posted by frankthetank

Contests are a nice idea.

For the top 5% of affiliates.

The rest just quietly send the traffic elsewhere for the day, week, period, or month.