Anyone from Epassporte Around????

[Qon]

nope... i'm sure if one makes the right choice in a company that specializes in english support, it will work out fine. they must be doing something right, outsourcing is bringing them enough money to compete with the chinese

[ecchi]

Originally Posted by Qon

u guys should try hooking up with one of those indian or chinese outsourcing companies to handle support for you

Originally Posted by Chop Smith

You have got to be kidding.

Originally Posted by Qon

nope... i'm sure if one makes the right choice in a company that specializes in english support, it will work out fine. they must be doing something right, outsourcing is bringing them enough money to compete with the chinese

My experience is that people on Asian out-sourced help desks are more polite and try to help more that the rude, unhelpful assholes who work on local help desks. However since they both usually know bugger all about whatever it is you are asking about, they are both as useless as each other.

[ecchi]

Originally Posted by ecchi

My experience is that ..... they are both as useless as each other.

Sorry, I should point out that this is a general comment on help desks NOT a comment on Epassporte. I forgot when I submitted that post that some people on this board will automatically assume it means otherwise.