Access Forbidden

[HappySpanker]

Originally Posted by pclit

Hi all.I've got a small problem.
One of my submitters can't access my submit form.It states that

" Forbidden
You don't have permission to access /submit.php on this server."

I think only one guy have this problem so far.
.What can couse this problem? ht access ?, server ? , or maybe submitter side ?
Anyone ?

Can the same user access -any- other files on the site? Index page?

If some people can reach a page and others cannot, it is either a routing or site restrictions issue. If they get any server error message at all, its a site or server restrictions issue and not routing.

Look closely at any .htaccess files in use, then look to your site's Apache (or IIS) configuration. Also check to be sure the user has hit on a valid URL; ask them to paste the exact URL they used and see if you can reach it.

If all that fails call your host and ask them to snoop into it. Odds are you have a htaccess definition or or rewrite rule which is eating his inbound hit. And don't get confused over 'permissions'. It basically means two different things on a web server. One is file-based permissions (which if anyone can reach the same URL at all - you do not have file permission issues) and one is rule-based permissions (using htacess on the site and/or rewrite rules in the config for the site). Window-IIS does not offer rewrite rules and does not use htaccess; so if you are a Win server I'd start by contacting the host and asking them to figure it out.

Hope that helps some...