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Old 2010-09-25, 11:10 PM   #11
cd34
a.k.a. Sparky
 
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Join Date: Sep 2004
Location: West Palm Beach, FL, USA
Posts: 2,396
From pieces of conversations, and the delays, here's my theory:

disk crash at host on sybase server, no backups
drive sent out for recovery - this is not a quick process if it is a media rather than mechanical failure
site that was transferred to new hosting company, database configs not altered, machine continues to try to contact sybase server which is offline (hence the 27 second timeout)

If it is at a drive recovery company, they give so little feedback and you have no idea where they are in the process until they are done. The sales rep will tell you things are progressing, we're at x%, should be done Friday, etc. Until you get that tracking number, you just don't know when you're going to get the drive back.
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