head scratcher or am I missing something obvious

flowersgone · 2010-11-01, 10:45 AM

Seems almost too obvious to mention but it hasn't come up yet ...

The web server logs may be useful in tracking this down. Access logs should tell you whether the user is getting through. That may help distinguish a firewall block from a flaky connection. It might also help you tell how many connections are being opened - a bit less sure there. There might also be some kind of error in the error logs - worth a look I guess.

fg

Nymph · 2010-11-01, 12:13 PM

This may sound silly, but find out from your hosting company when the last time your server had a reboot.

I was having a similar issue not too long ago, where I couldn't even connect to my own sites. Seems it had been way too long since the last reboot. After they forced a manual reboot, I'm fly fine now.

Cathy · 2010-11-01, 04:48 PM

Quote:

Originally Posted by Nymph

This may sound silly, but find out from your hosting company when the last time your server had a reboot.

I was having a similar issue not too long ago, where I couldn't even connect to my own sites. Seems it had been way too long since the last reboot. After they forced a manual reboot, I'm fly fine now.

Hi Nymph,

Just had a harddrive upgrade.

Cathy xxx

raymor · 2010-11-01, 05:11 PM

Quote:

Originally Posted by Nymph

This may sound silly, but find out from your hosting company when the last time your server had a reboot.

I was having a similar issue not too long ago, where I couldn't even connect to my own sites. Seems it had been way too long since the last reboot. After they forced a manual reboot, I'm fly fine now.

Note, though, that if a reboot makes a problem go away, all you know is that
it will eventually come back, and now that the problem is temporarily gone,
it's virtually impossible to diagnose.

Personally, I'd much rather diagnose and fix a problem than wait until a user
bothers to email me about it and then reboot and hope it takes a while before
it happens again.

Servers, running network operating systems, should never need a reboot,
except when certain hardware has to be removed. We've had web servers
running years without a reboot. Hard drives and even PCI cards can
be changed out while the system runs.

2010-11-01, 10:45 AM	#1
flowersgone Are you sure you're an accredited and honored pornographer? Join Date: Sep 2008 Posts: 67	Seems almost too obvious to mention but it hasn't come up yet ... The web server logs may be useful in tracking this down. Access logs should tell you whether the user is getting through. That may help distinguish a firewall block from a flaky connection. It might also help you tell how many connections are being opened - a bit less sure there. There might also be some kind of error in the error logs - worth a look I guess. fg __________________ Thank you for checking out my: Portfolio and Tech Services

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2010-11-01, 12:13 PM	#2
Nymph Get me! Join Date: Jan 2009 Location: Lower Alabama-The Redneck Riviera Posts: 677	This may sound silly, but find out from your hosting company when the last time your server had a reboot. I was having a similar issue not too long ago, where I couldn't even connect to my own sites. Seems it had been way too long since the last reboot. After they forced a manual reboot, I'm fly fine now.