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Old 2006-05-04, 08:18 PM   #1
juggernaut
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I have never seen a company so fucked up, well yeah I have. Ikobo. But like Jim said, until there is another player willing to take on adult, this is the price of business. Every problem here I have had with this company but I have had one extra that I post some other time here about. I have to use a friends account in order to do business. It's impossible for me to get an account with them after my last nightmare, and I honestly did nothing wrong. Man even tho I hate them, if PP took adult life would be better for me.
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Old 2006-05-04, 10:15 PM   #2
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speaking of epassporte....I'll save my rants about them and how epassporte really needs a complete overhaul....but does anyone know of a rep from there that hangs out here at GG&Jim? I know there is michael Olsen, but hes away on vacation and I need a long recurring issue fixed like now. Using their cs@epassporte email is useless most of the time...
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Old 2006-05-08, 09:37 AM   #3
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Quote:
Originally Posted by NetGoonie
speaking of epassporte....I'll save my rants about them and how epassporte really needs a complete overhaul....but does anyone know of a rep from there that hangs out here at GG&Jim? I know there is michael Olsen, but hes away on vacation and I need a long recurring issue fixed like now. Using their cs@epassporte email is useless most of the time...
I am here now.
If you have ICQ'ed me I most likely didn't get it, since I only had authorizations/messages from 05/02 when I logged on today.

If you still have a problem please let me know.
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Old 2006-05-04, 10:47 PM   #4
Capt. 'rold
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I don't get very much response from epass either. The payment method is good, but can't imagine what is going on internally
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Old 2006-05-05, 10:33 AM   #5
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update on my issue, new card is on his way to my home, old card is working again, issue resolved in about 1 and a half day without calling them but did send them 3 emails, mmmmmm i have to say not bad must be my lovely dutch chinese writing i send them

Last edited by stuveltje; 2006-05-05 at 10:35 AM..
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Old 2006-05-05, 12:49 PM   #6
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I was finally sent an email with 2 pdf forms to fill out. A few odities about it but, it is what I expected a few days ago.
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Old 2006-05-06, 04:38 AM   #7
Jel
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Just tried to ring epassporte on the 'International and US:' number and get through to the fax machine On a good note, the 'International and US Fax :' does (also) go through to the fax machine, so at least one of the numbers is correct.
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Old 2006-05-06, 06:39 AM   #8
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I now have a new password.
Thanks Kevin and Isabel
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Old 2006-05-06, 07:20 AM   #9
conny
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Small true story about epassporte ;-)

But its a bizz account not a regular account

Wednesday on the boat.
Due to possible beer intox i droped the card in the water.
SCREAMMMMMMMMMMMMMMM |shocking| depth around 30m/90feet

Back home I phoned customer service.
I was send within 2 mins a form. I filled it up
send it back. And the card is on the way.


What did we learn from this ?

Epassporte cards do NOT float
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Old 2006-05-09, 11:52 PM   #10
digifan
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Hmm, the funny thing is that i couldn't even call them and answer any questions, I cannot speak... oh my.
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Old 2006-05-10, 02:35 PM   #11
Dagwolf
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How to get fast customer service from epassporte...
Just post the magic words
Keyser Soze to any adult webmaster board...

And lo, he appears.
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Old 2006-05-10, 02:38 PM   #12
Keyser Soze
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Quote:
Originally Posted by Dagwolf
How to get fast customer service from epassporte...
Just post the magic words
Keyser Soze to any adult webmaster board...

And lo, he appears.
You called
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Old 2006-05-10, 02:37 PM   #13
stuveltje
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i hitted keyzer soze up today at icq because i had again a little problem, but he talked to me right away and gave me an solution which should work, didnt test it yet, will see tomorrow, now i am just to tired to go out to atm to test my plastic card, will tell tomorrow if it got fixed, but i sure like i can catch soemone on icq quick
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Old 2006-05-10, 02:46 PM   #14
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See what I mean?... This guy's on the ball.

I think you have to spell it right, though. Siezure Koze will get you nowhere.

Oh, and Keyser, you need to fix your sig.
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Last edited by Dagwolf; 2006-05-10 at 02:50 PM..
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Old 2006-05-30, 04:11 PM   #15
stuveltje
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i need to fucking nag, i am in a realy bad mood today, say it is a real monday while its teusday...........keyser i know you where avavilble for me on icq all the time, but you also depend on what the tech do at epassporte, for real i am having troubles with epassporte already since i posted in this thread, and yes keyser i dont blame you, i can reach you on icq and you do your best and yes you have to wait what the tech does but it is realy getting on my nerve, not a working card then a working old card, then again a new card while i just have my new card , then chaning pin all the time and the old card is working again, then sudenly my old card is expired again, then the new card is already working because my accound is sett on 2010 and a new card is on his way, oke a mistake, but good i could pull money, now again both card dont work, pin is wrong, i try to change my pin and get a error, cant change my pin, you are up to date about that problem, you have to wait on the tech i know, but this is realy something persons need to know, i try to buy something with my virtual card, it doesnt work, do i like epassporte, yes hell i do, but i dont like the hell i am already going thru for 3 weeks with epassporte, on this moment i cant do shit with my accound, but i have a couple of host to pay with that accound........ahhhhhh that felt good, and like i said keyser i dont blame you , you are around to hear my nagging
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Old 2006-05-31, 03:25 AM   #16
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Since I didn't get an answer through your message center, I will give this thread a try.

"Earlier this month, there was an error renewing your electron card, which may have caused you to experience unexplained failures when trying to use your card at a merchant or withdraw funds from an ATM. The problem has now been rectified. We apologize for any inconvenience"

Does that mean I can use my old card that expires 05/2006 after 05/2006?
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Old 2006-05-31, 08:38 AM   #17
Keyser Soze
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Quote:
Originally Posted by swedguy
Since I didn't get an answer through your message center, I will give this thread a try.

"Earlier this month, there was an error renewing your electron card, which may have caused you to experience unexplained failures when trying to use your card at a merchant or withdraw funds from an ATM. The problem has now been rectified. We apologize for any inconvenience"

Does that mean I can use my old card that expires 05/2006 after 05/2006?
No
A new card should have been ordered for you since your current card expires 05/06.
Please contact me with your account name and I will check into it.
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Old 2006-05-31, 08:45 AM   #18
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oke test the old card it works again, now tomorrow me gonna test the new card because tomorrow that one should work again.
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