Some praise for CCBill

eksites · 2005-12-12, 11:13 AM

Just thought I'd say a public thank you to the kind folks over at CCBill Customer Service. I've been converting well with one of their programs (shemale-club.com) and was saying to myself, where the hell are my checks?

Then I remembered that I moved last year, and that the post office doesn't forward mail forever. I called up the customer service number on their admin area, got a pick up by a live person on the second ring, and they took care of changing my address right away. Turns out my checks have been getting returned to them for the last 14 weeks.

*d'oh*

On the bright side, it might be time to get that new desktop I've been needing. Anyway, I know that we're all quick to bitch when things are annoying, I thought I'd take a moment to give a

for good customer service.

CCBill James · 2005-12-12, 05:05 PM

Hello Eksites,

Thank you for the awesome compliment.

We're always glad to be of service.

- James A.
ClientSupport@ccbill.com

Chop Smith · 2005-12-12, 05:17 PM

I would like to add a

from the program side. After, the initial set up a couple of years ago, I have gotten great support from ccBill. I have never had a new addition to take more than a few hours.

rtv · 2005-12-12, 05:31 PM

Good customer support and care makes CCBill the top 3rd party billing. If everybody care more about their customers and partners they would be doing much better with their business

Vrich · 2005-12-12, 09:40 PM

I 2nd all the compliments to ccbill. They have been a real pleasure to work with over the years. Solid as a rock!

MrYum · 2005-12-12, 10:54 PM

Very nicely done...good to see some kudos delivered when due

Jan Barnes · 2005-12-13, 09:04 AM

I guess iBill is not providing much competition these days.

This might be childish, but I love how ccbill shows if a member is active or not at all times. It makes every rebill exciting, and it is easy to track as a reseller how long a member has been around. Each time someone passes the one year mark, I wish I could send them a gift.

Wazza · 2005-12-13, 09:06 AM

I'm a big fan of CCBill - a suggestion for improvement - stating in the sponsor info screen how long a sponsor has chosen to set their cookies for (providing they're still given the option)

Lloyd_CCBill · 2005-12-13, 11:00 AM

Quote:

Originally Posted by Wazza

I'm a big fan of CCBill - a suggestion for improvement - stating in the sponsor info screen how long a sponsor has chosen to set their cookies for (providing they're still given the option)

Thanks for the suggestion Wazza. You have a very good idea here and I am going to forward it on to our Feature Request team to review.

DangerDave · 2005-12-13, 07:09 PM

Heres another idea.....

.. put the perforations back in the affiliate cheques.....

It took Epoch 3 years or more to do it, and its a big backward step for CCBill to have removed/decreased them

Yes I am serious...

DD

Chop Smith · 2005-12-13, 07:21 PM

I agree with DD. I almost ripped one last week.

nekrom · 2005-12-13, 10:03 PM

Scissors?

natalie · 2005-12-13, 11:20 PM

Quote:

Originally Posted by nekrom

Scissors?

hehe I bet you have no teenagers. We own probably 10 pairs of the bastards (scissors not kids) and you think I can ever find one?

tickler · 2005-12-14, 06:17 AM

Quote:

Originally Posted by Lloyd_CCBill

Thanks for the suggestion Wazza. You have a very good idea here and I am going to forward it on to our Feature Request team to review.

Perhaps you could show the WM referral percent also. Apparently sometimes it gets changed.

Tell Emmanulle I am still confused!

Toby · 2005-12-14, 06:24 AM

Quote:

Originally Posted by tickler

Perhaps you could show the WM referral percent also. Apparently sometimes it gets changed.

Agreed, that would be nice to have listed.

GUNNER · 2005-12-14, 12:43 PM

Quote:

Originally Posted by DangerDave

Heres another idea.....

.. put the perforations back in the affiliate cheques.....

It took Epoch 3 years or more to do it, and its a big backward step for CCBill to have removed/decreased them

Yes I am serious...

DD

lol, I thought I was the only one who gets aggrevated about this

Wazza · 2005-12-14, 09:18 PM

Maybe they've got a Trading Places style bet on the perforation issue

Jel · 2005-12-15, 01:12 AM

The perforation is actually still there, I found it yesterday (by accident!) the fold is so close to it though that even using the perforation it took a sideways skew and ripped, luckily it went the opposite way to the check. An aggravation for sure.

markit · 2005-12-20, 08:03 AM

what can I say about CCbill?

Useless · 2005-12-20, 08:53 AM

Quote:

Originally Posted by Jel

The perforation is actually still there, I found it yesterday (by accident!) the fold is so close to it though that even using the perforation it took a sideways skew and ripped, luckily it went the opposite way to the check. An aggravation for sure.

Yup - it's there. The checks used to get folded right on the perforation, but it seems that the folding machine's settings are a few millimeters askew and the lazy bastard running the machine isn't checking his/her work (for the last couple of months).

I used to run a big Stahl folder in a bindery. The perforation is probably being done by the folder too. Someone should be slapped. Twice.

DangerDave · 2005-12-20, 03:45 PM

Come on CCBill

If I have to hire a "cheque-ripper" I will be sending you the bill!!

DD

Greenguy · 2005-12-20, 04:44 PM

I thought I was the only ass that was annoyed by the perforation being 1/16th of an inch off

plateman · 2005-12-20, 04:50 PM

I guess you could be happy to get a check

Taass · 2005-12-21, 05:20 AM

Quote:

Originally Posted by natalie

hehe I bet you have no teenagers. We own probably 10 pairs of the bastards (scissors not kids) and you think I can ever find one?

*LOOL* that coment cracked me up

Have exactly the same problem.. scissors and flashlights we seem to be out buying new ones on a weekly basis as they just wanish into thin air *lol*

Taass · 2005-12-21, 05:26 AM

Btw. I've allways been getting an email from CCbill when they had one of my checks returned, asking if I changed adress..

2005-12-12, 11:13 AM	#1
eksites Heh Heh Heh! Lisa! Vampires are make believe, just like elves and gremlins and eskimos! Join Date: Jun 2004 Posts: 73	Some praise for CCBill Just thought I'd say a public thank you to the kind folks over at CCBill Customer Service. I've been converting well with one of their programs (shemale-club.com) and was saying to myself, where the hell are my checks? Then I remembered that I moved last year, and that the post office doesn't forward mail forever. I called up the customer service number on their admin area, got a pick up by a live person on the second ring, and they took care of changing my address right away. Turns out my checks have been getting returned to them for the last 14 weeks. d'oh On the bright side, it might be time to get that new desktop I've been needing. Anyway, I know that we're all quick to bitch when things are annoying, I thought I'd take a moment to give a for good customer service.

2005-12-12, 05:17 PM	#3
Chop Smith Eighteen 'til I Die Join Date: Apr 2003 Location: Mississippi Posts: 2,168	I would like to add a from the program side. After, the initial set up a couple of years ago, I have gotten great support from ccBill. I have never had a new addition to take more than a few hours. __________________

2005-12-12, 05:31 PM	#4
rtv You can now put whatever you want in this space :) Join Date: Jun 2004 Location: Europe Posts: 670	Good customer support and care makes CCBill the top 3rd party billing. If everybody care more about their customers and partners they would be doing much better with their business __________________ Serious Cash: 27 sites - step fantasy, teen, amateur, anal, hardcore, reality

2005-12-12, 10:54 PM	#6
MrYum Arghhhh...submit yer sites ya ruddy swabs! Join Date: May 2004 Location: Sunny Florida! Posts: 5,108	Very nicely done...good to see some kudos delivered when due __________________ Porno Flixxx Submissions SOTI Site Submissions Free Porn Resource Submissions

2005-12-13, 09:04 AM	#7
Jan Barnes A woman is like beer. They look good, they smell good, and you'd step over your own mother just to get one! Join Date: Oct 2003 Posts: 53	I guess iBill is not providing much competition these days. This might be childish, but I love how ccbill shows if a member is active or not at all times. It makes every rebill exciting, and it is easy to track as a reseller how long a member has been around. Each time someone passes the one year mark, I wish I could send them a gift. __________________ <a href="http://www.xxxcash.com/RS/rsid-130760/">Celebrities, Nude Soldiers & More!</br><img height="50" src="http://www.xxxcash.com/img/rsid-130760/120x60.gif" border="0" width="120"></a>

2005-12-12, 05:05 PM	#2
CCBill James Rock stars ... is there anything they don't know? Join Date: Dec 2005 Posts: 11	Hello Eksites, Thank you for the awesome compliment. We're always glad to be of service. - James A. ClientSupport@ccbill.com

2005-12-12, 09:40 PM	#5
Vrich WHO IS FONZY!?! Don't they teach you anything at school? Join Date: Oct 2005 Location: Florida Paradise Posts: 40	I 2nd all the compliments to ccbill. They have been a real pleasure to work with over the years. Solid as a rock!

2005-12-13, 09:06 AM	#8
Wazza I'm a jaded evil bastard, I wouldn't piss on myself if I was on fire... Join Date: Apr 2003 Location: Melbourne, Australia Posts: 808	I'm a big fan of CCBill - a suggestion for improvement - stating in the sponsor info screen how long a sponsor has chosen to set their cookies for (providing they're still given the option) __________________ I sale Internet My sites have no traffic and no PR - let's trade - PM me

2005-12-13, 07:09 PM	#10
DangerDave Bonged Join Date: Mar 2003 Location: BrisVegas, AUSTRALIA Posts: 4,882	Heres another idea..... .. put the perforations back in the affiliate cheques..... It took Epoch 3 years or more to do it, and its a big backward step for CCBill to have removed/decreased them Yes I am serious... DD __________________ Old Dollars >>>> Now with over 90 Hosted Free Sites <<<< DangerDave.com.au - Adult Links to Free Porn Last edited by DangerDave; 2005-12-13 at 07:17 PM..

2005-12-13, 07:21 PM	#11
Chop Smith Eighteen 'til I Die Join Date: Apr 2003 Location: Mississippi Posts: 2,168	I agree with DD. I almost ripped one last week. __________________

2005-12-13, 10:03 PM	#12
nekrom Are you sure this is the Sci-Fi Convention? It's full of nerds! Join Date: Jul 2004 Location: Australia Posts: 263	Scissors? __________________ The afp ownz all your base.

2005-12-14, 09:18 PM	#17
Wazza I'm a jaded evil bastard, I wouldn't piss on myself if I was on fire... Join Date: Apr 2003 Location: Melbourne, Australia Posts: 808	Maybe they've got a Trading Places style bet on the perforation issue __________________ I sale Internet My sites have no traffic and no PR - let's trade - PM me

2005-12-15, 01:12 AM	#18
Jel I'm the only guy in the world who has to wake up to have a nightmare Join Date: Feb 2004 Location: London, United Kingdom Posts: 1,895	The perforation is actually still there, I found it yesterday (by accident!) the fold is so close to it though that even using the perforation it took a sideways skew and ripped, luckily it went the opposite way to the check. An aggravation for sure.

2005-12-20, 08:03 AM	#19
markit Banned Join Date: Oct 2005 Posts: 25	what can I say about CCbill? Last edited by DangerDave; 2005-12-20 at 09:20 PM..

2005-12-20, 03:45 PM	#21
DangerDave Bonged Join Date: Mar 2003 Location: BrisVegas, AUSTRALIA Posts: 4,882	Come on CCBill If I have to hire a "cheque-ripper" I will be sending you the bill!! DD __________________ Old Dollars >>>> Now with over 90 Hosted Free Sites <<<< DangerDave.com.au - Adult Links to Free Porn

2005-12-20, 04:44 PM	#22
Greenguy The Original Greenguy (Est'd 1996) & AVN HOF Member - I Crop Pics For Thumbs In My Sleep Join Date: Feb 2003 Location: Blasdell, NY (shithole suburb south of Buffalo) Posts: 41,760	I thought I was the only ass that was annoyed by the perforation being 1/16th of an inch off __________________ Promote POV Porn Cash By Building & Submitting Galleries to the Porn Luv Network

2005-12-20, 04:50 PM	#23
plateman What can I do - I was born this way LOL Join Date: Oct 2003 Location: ohio Posts: 3,086	I guess you could be happy to get a check __________________ Submit to: Porn O Plenty XXX Links Reality Here

2005-12-21, 05:26 AM	#25
Taass WHO IS FONZY!?! Don't they teach you anything at school? Join Date: Apr 2003 Location: Denmark Posts: 49	Btw. I've allways been getting an email from CCbill when they had one of my checks returned, asking if I changed adress.. __________________ RewardThem - Now Up To 70% Revshare !