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Old 2005-07-26, 03:44 PM   #1
JohnnyR
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Did anyone notice my email bouncing? webmaster [at] pleasuredelivery.com

Hi all,

Someone brought to my attention that my email was bouncing when he approved my submission. Since then I have conducted various tests emailing forward and back with different friends and all seems okay.

However I *seem* to get slightly less emails after each submit since I switched the host.

So if anybody notices a problem with that please let me know, I'm trying to find out if it was just a hickup or a more serious problem (which at this point doesn't seem to be)

Thanks y'all!
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Old 2005-07-26, 07:08 PM   #2
Maj. Stress
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Hey JohnnyR,
Yep, They have been bouncing back to me for a couple of days. You and one other person. If you need the error message info, leave me a pm with another email addy and I will forward it to you.
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Old 2005-07-26, 07:34 PM   #3
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Ok thanks Maj. Stress, I will surely appreciate the info. I will put up a ticket, and I'd like to include as many details as possible so they can take care of it right away.

That other person, would that be Vasi (on vidsrealm.com)? We are hosted with the same company, and althought the web part is on different servers, I belive they have 1 email server for all their clients on shared plans. Please email it at r_iohan [at] yahoo.com so we can submit them tickets for they to look into asap, it's likely this is affecting more ppl then just us, or maybe it's some security feature they've got, which would be sucky

Also please CC it to my pleasuredelivery email. Im curious if it works if it's sent directly from outlook instead of "by script" (that seemed to work in the past).

Thanks.
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Old 2005-07-26, 08:31 PM   #4
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could just be a tech who didnt set it up correctly, or it consider's it spam..

just a idea.
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Old 2005-07-26, 08:45 PM   #5
Maj. Stress
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Johnny R,
Yep, that's the other one. I figured it was an issue with your host since I've never had that problem with either of you before.
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Old 2005-07-26, 09:01 PM   #6
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Heck knows, I'll post a ticket with the error once I receive the email, and we'll go from there.
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Old 2005-07-27, 07:26 AM   #7
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Well, no resolution what so ever... Here's the error Maj. Stress received:

Quote:
Originally Posted by ERROR
----- The following addresses had permanent fatal errors -----
<webmaster@pleasuredelivery.com>
(reason: 554 5.7.1 The server sending your mail [64.59.127.226] does not have a reverse DNS entry. Connection Rejected. Please contact your Dial-Up/DSL/Network ISP Provider. Default Reject!)
And here's the answer they gave me:
Quote:
Originally Posted by TECH SUPPORT
I verified the issue and there is no error on your account. Your mail server is working fine and there is no downtime recorded. What I can advise you is contact your ISP and for a fixed IP address and/or additional help with this issue. You can view this link for additional information on the bounce back messages your senders are getting.

http://www.goodmanlaw.com/www/contact.htm
It seems it's the way their server is setup to protect the users from spam, and there's nothing much I can do about it
The way I see it pretty much with dynamic IP's can't send me mail. WTF?

I'll ask them to see if they can turn this protection off for my account, but I don't think they will. If anyone has any ideea how to handle this, let me know.
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Old 2005-07-28, 11:04 AM   #8
JohnnyR
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Okay, I managed to get that protection removed. Maj. Stress please let me know if everything's fine now.
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Old 2005-07-28, 10:16 PM   #9
Maj. Stress
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Johnny,
I just sent you an email to that address and it didn't bounce right back so I guess YGM
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Old 2005-07-29, 05:52 AM   #10
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Yeap, all fine
Thanks for the help
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Old 2005-07-29, 07:08 AM   #11
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A reverse DNS entry is meant to keep email cloaking spammers from sending emails that 'appear' to come from your domain. Ever get a spam from your own email address? In order to prevent spammers from getting your server on an ISP's or even global spam blacklist, your host can add the reverse DNS for your domains, but that's something that is typically not automatic. If your host doesn't know what a reverse DNS entry is and doesn't recognize that particular error, RUN! AOL loves to bounce emails back for the lack of a reverse DNS entry. I've found it simpler to just not email anyone who uses AOL.
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