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Originally Posted by Jim
Live help is a great idea and I am sure it would pay for itself many times over. But, too many programs lose touch of their members after they signup. And then they wonder why chargebacks are so high.
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ROFL... I bet you have heard paysite operators say "Dont talk to members, that will only remind them to cancel" just as many times as I have over the years!
(thankfully times have changed for the most part)