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Old 2005-03-15, 08:45 PM   #17
Opti
I Didn't Do It
 
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Join Date: Aug 2003
Location: au
Posts: 795
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Quote:
Originally Posted by Jim
Live help is a great idea and I am sure it would pay for itself many times over. But, too many programs lose touch of their members after they signup. And then they wonder why chargebacks are so high.
ROFL... I bet you have heard paysite operators say "Dont talk to members, that will only remind them to cancel" just as many times as I have over the years!

(thankfully times have changed for the most part)
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