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Hey-
Im running IE 5.2 on a Mac OS X.... WMV files are so funny. Sometimes I get that error, sometimes they play embeded in the browser and sometimes they open up in the standalone player. I would suggest they install (or re-install) the latest version of windows media player. Also, if they cant play wmv files why not try putting the clips in another format like mpeg, mov or rm. Its always good to offer multiple formats as there are always lots of little kinks with videos and some surfers have a prefrence.
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