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We Require Additional Information About Your Account




PayPal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. We apologize for the inconvenience, and we would like to return your account to regular standing as soon as possible.


Why do I need to provide additional information about my account?

We require additional information about your account for the following reason(s):

11. Jun. 2004: Please note that a PayPal Customer Service representative may be contacting you soon to request some additional information.

We are sending you this notice because you may have received more than €7.500,00 EUR in total payments to your PayPal account.

If you have not received €7.500,00 EUR or more in payments, then you are receiving this warning because you haven't completed the steps necessary to verify your identity. It is very important that you complete these steps within the next 45 days. Otherwise, access to your PayPal account will be limited.

PayPal is required by law to comply with European Union Anti-Money Laundering regulations to collect information from customers when they receive €7.500,00 EUR or more in total payments. We regret this inconvenience and would like to assist you in getting your account issues resolved.

If you are unable to complete the steps, or do not understand what is required of you, please click the 'Help' link at the right top of any PayPal page. If you are unable to find your answers in the Help Center, you may contact Customer Service at 0180-500-66-27 (Germany customers) or +1-402-935-2080 (European Union customers).

(Your case ID for this reason is xx-xxx-xxx-xxx.)


How can I return my account to regular standing?

To return your account to regular standing, please complete the remaining checklist items below by no later than 26. Jul. 2004. Each link can be clicked for more information on how to complete the step.

1. Add a credit card and enter your Expanded Use Number

2. Fax documentation
- Proof of address
ID Card
Inhabitant reporting certificate
Utility Bill


Received
3. "Provide Business Information" To Do
4. Add Funds (minimum 1 Euro cent) by Electronic Funds Transfer To Do


Once you complete all of the checklist items, your case will be reviewed by one of our Account Specialists. We will send you an email with the outcome of the review.


What can I do while my account is being reviewed?

During review, you CAN continue to use the following features:
receive payments
add funds by an electronic funds transfer
place logos into your auction listings or on your website
update your account information
send or request money
withdraw funds from your account


What can't I do while my account is being reviewed?

During review, you CANNOT:
close your account