Support from sponsors - or lack thereof!

[GeorgeTH]

I'm sorry but I hate most things 'instant communication', like phones and icq!

They have the habit of demanding your full attention in the most inconvenient moments. I'm certainly a bad customer for telcos: way over 50% my monthly phone bill is connection fee, I have a pre-paid mobile which is mostly turned off, and I never manage to use up the annual credit on the pre-paid card, my icq is constantly on invisible...
This has been always with me like that: when I owned a wholesale business I hardly ever answered the phone, my staff had to, and as soon as they were out I bought a fax machine (for over $3,000 at the time!) to cut down on phone calls...
I simply hate that ring, gets me into a bad mood before I even answer, and the icq noise is exactly the same!

I know this makes me rather un-fashionable...

[stuveltje]

Originally Posted by GeorgeTH

I'm sorry but I hate most things 'instant communication', like phones and icq!

They have the habit of demanding your full attention in the most inconvenient moments. I'm certainly a bad customer for telcos: way over 50% my monthly phone bill is connection fee, I have a pre-paid mobile which is mostly turned off, and I never manage to use up the annual credit on the pre-paid card, my icq is constantly on invisible...
This has been always with me like that: when I owned a wholesale business I hardly ever answered the phone, my staff had to, and as soon as they were out I bought a fax machine (for over $3,000 at the time!) to cut down on phone calls...
I simply hate that ring, gets me into a bad mood before I even answer, and the icq noise is exactly the same!

I know this makes me rather un-fashionable...

lol i have always the sound off of my puter, so i dont hear icq messages and yes i am invisible too, but strange is i leave the sponsors a message and they leave one for me, now i am not a phonehero either, i have to speak english while that isnt my mother language, still it are some ways to contact them, i think those ways are better then email.

[xxxjay]

I remember when I started that you would never get support from anyone - even if you were sending volume. These days -- a lot of sponsors consider support assigning a sales guy to your account to beg for more traffic.

[Odie]

Originally Posted by xxxjay

I remember when I started that you would never get support from anyone - even if you were sending volume. These days -- a lot of sponsors consider support assigning a sales guy to your account to beg for more traffic.

Alot of reps consider support to be that exactly but there are some great reps out there who are there for you when you need them. I offer my phone # to my affiliates and check in w/ them just to make sure that they don't need anything whether it be a creative or just to chat. Begging for traffic is not going to get us anywhere. Regardless of the amount of traffic, each affiliate should be taken care of personally and efficiently. The longer someone waits to respond to problems the longer they have to wait for traffic.