Chargeback hell and CCBill

XXXPhoto · 2005-03-09, 10:20 AM

Sugar coated version... "insert 4 page rant on scamming surfers here"

Between the eyes version... It sucks but it happens and there is little you can affordably do about it. You prolly feel like fucked by a train right now and that's last thing you want to hear but been there too, as have alot of folks. Hope that one will be your last but longer you have sites and bigger member base you get, the more likely you'll see this happening again.

nibbler · 2005-03-09, 10:47 AM

I can accept chargebacks of 1 or 2 months worth of transactions. I can accept a chargeback every x amount of sales.

This scenario is hard to accept. I have some customers who've been with me since late 2003. Can they chargeback 1 1/2 years worth of transactions?

Kath · 2005-03-09, 04:30 PM

Quote:

Originally Posted by nibbler

I can accept chargebacks of 1 or 2 months worth of transactions. I can accept a chargeback every x amount of sales.

This scenario is hard to accept. I have some customers who've been with me since late 2003. Can they chargeback 1 1/2 years worth of transactions?

Not sure HOW far exactly - but I've heard of chargebacks going back further than 6 months... it sucks, but that's the way of the cc world. It's not CCBill - it's like that with all of them. It's out of their hands.

I had a charge show up on my cc statement once that I didn't remember what it was. I called the cc company and they asked me straight off, "Could this be an internet related charge? If so, you are not responsible if you don't remember it and we can charge it back for you. Do you know about chargebacks?"

I was shocked... she solicited ME to charge it back and call it fraud... WTF?

Once we finally found out what it was, not only was it not Internet-related but it was an actual charge hub had made at a retail store. So it was totally valid and not something that should be even instigating a charge over.

A little off the subject of multiple-month chargebacks, but that pissed me off.

2005-03-09, 10:20 AM	#1
XXXPhoto If something goes wrong at the plant, blame the guy who can't speak English Join Date: Feb 2004 Location: Golf Course Posts: 33	Sugar coated version... "insert 4 page rant on scamming surfers here" Between the eyes version... It sucks but it happens and there is little you can affordably do about it. You prolly feel like fucked by a train right now and that's last thing you want to hear but been there too, as have alot of folks. Hope that one will be your last but longer you have sites and bigger member base you get, the more likely you'll see this happening again. __________________ \|shocking\| Go ALL IN with CamZ.com \|shocking\| PLUS- Get PAID to host with us! [details at HostCamZ.com]

2005-03-09, 10:47 AM	#2
nibbler Trying is the first step towards failure Join Date: Oct 2004 Posts: 122	I can accept chargebacks of 1 or 2 months worth of transactions. I can accept a chargeback every x amount of sales. This scenario is hard to accept. I have some customers who've been with me since late 2003. Can they chargeback 1 1/2 years worth of transactions?